Quality – Excellence through Design, Execution and Continuous Improvement

At Elegant MicroWeb, we don’t just talk about quality; we deliver it – consistently and with dedication! Quality is paramount in every activity and undertaking from concepts, processes and methodologies to design, development, and maintenance and support activities. Our team structure is designed to enhance and deliver quality products, and to support clients with excellent reporting, interactive skills and management techniques.

We are proud to display the ISO 9001:2008 Quality Management System (QMS) certification as proof of our dedication to quality.

ISO 9001:2008 certified

Elegant MicroWeb is one of the few IT organisations in India to pass the comprehensive, independent ISO 9001:2008 audit for all major processes, including project management, software product development and after sales services. This certification coupled with our philosophical dedication to quality practices and procedures is extremely beneficial to our clients and partners. Quality informs everything we do and adds value to client projects through cost-effective rapid response, and our robust dependable products and services.

We design and develop software products and projects with a solid quality framework of software engineering processes that are ISO 9001:2008 certified by DNV, Norway. The Quality Management System (QMS) encompasses project planning and project management, requirements management, design, development, quality control, deployment and installation and support. Certification to this internationally recognised quality standard provides customers with the assurance that Elegant MicroWeb consistently follows and complies with well-defined, internationally accepted quality standards.

Our stringent adherence to these standards gives us a competitive edge and our clients are rewarded with the peace of mind that comes with knowing their supplier will provide them with consistent, quality assured products and services.

Elegant MicroWeb Quality Objectives

Increase customer satisfaction
Design, develop and maintain quality products that provide simple, efficient technology solutions
Continuously improve features, functionality and technology of products
Provide meaningful, quality services to clients and partners, with emphasis on rapid results and open and honest communication and support
Develop new products and services that are affordably priced and provide value to clients and partners
Optimise human resource utilization ratio
Continuously improve team knowledge, technical and soft skills
Develop team members and encourage training, growth and continuous learning

Contact us today to find out more about the Elegant MicroWeb approach to quality or to discuss your project or technology related requirements. Contact us Now

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Customer Testimonials

“The Elegant MicroWeb redesign of our site has really helped our sales. Immediately after implementing the custom template they designed for our Volusion™ storefront we noticed an increase in our online sales. We cannot thank them enough for their prompt, professional and courteous service! Hands down, Elegant MicroWeb provides a great service at an unbeatable value.”

– Leading supplier of Boat Maintenance Equipments & Accessories

“ElegantJ Business Intelligence played a pivotal role helping my team tap into the huge amount of timekeeping data our firm had assiduously collected over several years, but which we had extracted very little value from. We realised that with ElegantJ BI we could gain an insight into our business performance and trends which we were then able to present to Management in a digestible form. As a direct result of our analysis using ElegantJ BI we were able to ensure that scarce resources were ring-fenced for critical operations whilst also freeing up resource from other areas to improve productivity and allocate costs more accurately across our operations. ElegantJ BI proved an excellent partner, listening to and taking our feedback on-board, then delivering changes and improvements to the product.”

– World leader in financial news & data feeds, UK

“We were looking for 100% browser based, feature rich, simple to use BI tool that has shorter learning curve and implementation cycle. We found that ElegantJ BI is the tool meeting our requirements, we are glad to have ElegantJ BI implemented in our organization with shorter implementation cycle, ease of use and faster ROI.”

– Leading Infrastructure Development Company, Saudi Arabia

“You can tell when a strategic supplier truly understands your business and your needs: he takes your brief, your product requirements and he makes that specification much better than you imagined. Elegant MicroWeb has done that for us since day one – five years ago! Without our strategic alliance with Elegant MicroWeb, I doubt if we would have become #1 supplier of eDemocracy and eConsultation solutions. If your need is for service, imagination, creativity and value, use Elegant!”

– Leading supplier of eDemocracy and eConsultation solutions

“The staff at Elegant MicroWeb was very professional from the beginning and the entire experience of working with the project manager and other staff members at Elegant MicroWeb was an absolute delight. The response time is phenomenal. The project went very smoothly and they truly exceeded my expectations. The follow up responsiveness is just as good and we still receive the same support we did on day one of the project. We will definitely continue this relationship with the folks at Elegant MicroWeb and look forward to executing more exciting IT projects with them.”

– Pioneer in providing online management of clinical tests