Software as a Service (SaaS) Migration of an Online Survey and Response Analysis Tool

Brief Description

The Consultation Management System for a leading, UK based Internet Community, Consultation and eDemocracy solution provider is redesigned and restructured using the Software as a Service (SaaS) model to ensure maximum reusability of existing code and scalability required for the future. An integrated suite of consultation tools was derived that incorporated easy-to-use survey layouts and user friendly wizards, thus allowing user to create powerful, attractive surveys and questionnaires in minimum time.

Software as a Service (SaaS) is an evolving mechanism of delivering hosted software applications to customers over the Internet, as a service. Instead of installing and maintaining the software on their own desktops or servers, customers can simply access it via the web. The SaaS provider manages the application, including security, availability and performance thus freeing customers from stressful, costly software and/or hardware procurement and management.

Since the client had consultation and stakeholder management tools, one of the most important objectives was to develop an online survey tool that could be integrated seamlessly with existing products and provide a uniform look n’ feel as well as navigation experience to users. It was important to have user access rights, user authentication and integration with other applications, seamless navigation and backend database integration to make it a single, sign-on, integrated suite for consultation management that included online survey and response analysis tools.

The self-serving, off-the-shelf survey tool - that is easy to evaluate, purchase and use - has enabled the client to provide a common platform to a large number of organizations for conducting their own consultation surveys online and in analyzing the responses thus aiding them greatly in taking the right decisions.

Tools and Platforms

Operating System: Windows 2000 or higher
Web Server: Internet Information Server 5.0 or higher
Database Server: MS SQL Server 2000
Other Services: SMTP service
Framework: .Net framework 2.x

Standards implemented:

W3C
Bobby AA
e-GMS
e-GIF
Cross Browser Compatibility with Internet explorer, Mozilla, Safari, Netscape, Opera on Windows and Mac OS

Application and Data Security:

Cross-site scripting
Cross-site request forgery
Input validations
SQL Injection attacks
Client and Server side Session Management
Authenticated Admin Section
Encrypted connection for Login
Secure directories
Full proof ‘Forgot Password’ mechanism
Stringent Password Policy
Custom Application Error messages
Privacy policy

Programming Technologies

Enterprise Content Management, Ecommerece & Portal Frameworks

Customer Testimonials

“The Elegant MicroWeb redesign of our site has really helped our sales. Immediately after implementing the custom template they designed for our Volusion™ storefront we noticed an increase in our online sales. We cannot thank them enough for their prompt, professional and courteous service! Hands down, Elegant MicroWeb provides a great service at an unbeatable value.”

– Leading supplier of Boat Maintenance Equipments & Accessories

“ElegantJ Business Intelligence played a pivotal role helping my team tap into the huge amount of timekeeping data our firm had assiduously collected over several years, but which we had extracted very little value from. We realised that with ElegantJ BI we could gain an insight into our business performance and trends which we were then able to present to Management in a digestible form. As a direct result of our analysis using ElegantJ BI we were able to ensure that scarce resources were ring-fenced for critical operations whilst also freeing up resource from other areas to improve productivity and allocate costs more accurately across our operations. ElegantJ BI proved an excellent partner, listening to and taking our feedback on-board, then delivering changes and improvements to the product.”

– World leader in financial news & data feeds, UK

“We were looking for 100% browser based, feature rich, simple to use BI tool that has shorter learning curve and implementation cycle. We found that ElegantJ BI is the tool meeting our requirements, we are glad to have ElegantJ BI implemented in our organization with shorter implementation cycle, ease of use and faster ROI.”

– Leading Infrastructure Development Company, Saudi Arabia

“You can tell when a strategic supplier truly understands your business and your needs: he takes your brief, your product requirements and he makes that specification much better than you imagined. Elegant MicroWeb has done that for us since day one – five years ago! Without our strategic alliance with Elegant MicroWeb, I doubt if we would have become #1 supplier of eDemocracy and eConsultation solutions. If your need is for service, imagination, creativity and value, use Elegant!”

– Leading supplier of eDemocracy and eConsultation solutions

“The staff at Elegant MicroWeb was very professional from the beginning and the entire experience of working with the project manager and other staff members at Elegant MicroWeb was an absolute delight. The response time is phenomenal. The project went very smoothly and they truly exceeded my expectations. The follow up responsiveness is just as good and we still receive the same support we did on day one of the project. We will definitely continue this relationship with the folks at Elegant MicroWeb and look forward to executing more exciting IT projects with them.”

– Pioneer in providing online management of clinical tests