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Server Farm Maintenance Service

Brief Description

This infrastructure management and support service was provided to one of the most highly regarded live hotspot content provider companies in the U.S. The scope included comprehensive 24 X 7 remote infrastructure management service, involving 18 servers using different platforms, databases and applications. This well-tailored service helped them maintain a secure infrastructure for smooth functioning and constant availability of IT infrastructure.


Tools and Platforms
The network of servers included the following:

  • 7 Web servers with load balanced (5 production and 2 staging servers)
  • 1 Download server (production server)
  • 1 Image server (production server)
  • 2 Map servers (1 production and 1 staging server)
  • 3 Database servers (2 production and 1 staging server)
  • 2 VPN/Security servers
  • 2 SMTP Relay servers


Services

  • Cyclic regular maintenance process for all servers
  • Management and resolution of system and application auto alerts from automatic monitoring system
  • Upgrade and installation of patches and new versions
  • Backup process execution and monitoring
  • Software administration including maintenance and failure issue resolution for Caucho Resin, MySQL, Apache, Memcached, OSCache, Mapquest, Injoy Firewall, Big Brother, SMTP Mail Relay and Qmail
  • Weekly data update processes.
 
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Testimonials
"With great pleasure I would recommend Elegant MicroWeb to one and all who need an elegant web site developed. Elegant MicroWeb makes the total web development package a delightful experience. The pre-project process road map is thought out with such great detail. I admire how detail oriented they are. The Elegant MicroWeb team showed thorough professionalism, team sprit and efficiency when they were tasked to develop my son’s web site 'Karan’s Karam.org'. They worked with me with patience, as I was not in the best emotional state of mind, and with a distraught mother with the recent passing away of my son.

After the launch of the web-site, when I had a server issue last week, the developers swung into action and made my very frustrating experience a pleasant one. They answered my questions patiently, took proactive measures to prevent future problems and not on one occasion did they try to avoid helping me. Elegant MicroWeb is an asset to the entire web industry.

I am glad I chose Elegant MicroWeb for all my web development needs."
- Sherina Krup, Ph.D.
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