Document your schedule, expected ROI, budget, and the vendor skills you require. Understand project scope and tactical and strategic organizational goals. Document these factors in an RFP.
Vendor Selection – All vendors should respond in writing. Select a short list of 2-3 vendors and prepare questions to make the most of your discussions with finalists. Ask about experience, stability, customer satisfaction, processes, quality, methodologies, testing, standards, certifications, team training and company management. Get references! Understand contract terms, SLAs, and application licensing terms, if any. Find out about communication and reporting protocols and whether the team assigned to your business is juggling other assignments.
You’ll be happier with the results of offshore projects and outsourcing if you understand what you need and what each vendor offers. If you want to skip to the part where your company achieves results, get yourself an offshore outsourcing expert. You can mail your requirements at email@example.com