Case Study - Smarten Augmented Analytics Implementation for India Pharmacy and Wellness Retail Business

This Client is a pioneer speciality retail chain with pharmacy and wellness stores in India. The Client owns and manages a chain of stores located across Ahmedabad, Gandhinagar and Vadodara and offers pharmacy products sourced from manufacturers or channel partners.

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Smarten provided a complete range of reporting and analytics including complex analysis for stores, sales performance, Inventory Management, Membership Management, Discount Management and other factors, in an interactive self-serve environment that gave users a comprehensive set of reports, dashboards, KPI monitoring and metrics, graphical analysis and more. The Smarten solution allowed the Client and its users to gain clear visibility of operations and performance of each product line and stores, resulting in quick decision-making at all levels from HQ to individual stores. Ad-hoc analysis allows store managers to manage inventory and identify trends and opportunities, and to plan according to sales trend and seasonal cycles, so the Client can make the best use of the data contained in its ERP solution and operate more efficiently to increase revenue.

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