Testimonials from our Partners and Customers

Our Customers and Partners Say it Best

We don’t just promise – we deliver on our promise! We provide our clients with the best software products and services. We are a customer-centric software products and services company with a proven record of accomplishment. We have more than two decades of experience in enterprise software development, and business software services, conceiving and delivering the best value of technology. We value our customer and partner relationships and strive to achieve and sustain relationships that are long-term and can benefit and add value to all parties.

We are proud of our customer satisfaction ratings and we consider these relationships to be our most important asset. Please take a moment to review these Testimonials.

Dave Patel, TaskFlow Answer Private Limited, USA

“We (TaskFlow Answer Private Limited) are a leading company over 55 years of diverse international experience in the health care industry with our Referral Answer system. With the help of Smarten multi tenant framework, the architectural and framework development efforts were brought down for our customers and increased the productivity thereby saving both time and money.

With the help of Smarten’s efficient internal resources we were able to develop end user modules like Revenue, Compliance, Inventory, Fax, Resupply, etc. quickly and efficiently. The smarten team took an understanding on our database tables, views, etc. and independently worked on our database to have the bottom line – SSDP of smarten – in place. We have had very challenging deliverables and Smarten team has come through for us. The diligence, professionalism, and integrity by their team have made our collaboration a remarkable adventure. I look forward to our continued work together.”


Bhaven Shah, CORONA Remedies Private Limited, India

“The pre-Smarten era was a difficult phase for us in terms of Insightful reporting. Being a versatile solution that has experience in handling pharma clients, Smarten coped up well with our complex reporting requirements. Our requirements were more complex due to multiple data sources, and our complex sales team structure and dynamic sales incentive structures. Smarten team worked with our team to build the base structure of staging database and key reporting structures, and then our internal team could expand it further on their own with support of Smarten team. The complete browser-based application and easy to use interface helped us develop our major modules like Sales, Incentive, MIS, Profit and Loss, etc. and also to automatically distribute the reports to the entire team through the scheduler functionality. We  look forward to a long term relationship with Smarten on our journey to the BI analytics.”


Pratik Makwana, JadeBlue

Smarten is a super fast, 100% browser based and simple to use BI tool that is rich in features and easy to dig deeper into solutions. Smarten meets all our sales and stock related business requirements and we are happy to get it implemented in our organization. We are able to make quick Analytics for our various divisions using Smarten. A product or support of this quality is central to the smooth functioning of any business house. Smarten is highly recommended.


Binoy Shah, Soham Erp Solutions Pvt.Ltd

Being a solution provider to pharma industry, importance of analytics, KPIs and ad hoc reporting capabilities were becoming more and more important to our customers. We joined hands with the Smarten team, and jointly developed the base template, and trained our implementation and support team, and now, we are self-sufficient in developing and rolling out new analytics, dashboards, KPI, and reports to our customers. The tool is so user friendly and easy to use that our customer now have started developing the report, KPI’s as per their requirement. Majorly the tool has been able to impress the apex team of the company as its ability to display lots on details on a single screen has got their attention. Using Smarten’s multi-tenant framework, we were able to move to a cloud-based solution, and provide stable, uninterrupted analytics to our customers. We are happy to work with their support team and to see continued improvements and new features in Smarten.


Biren Parikh, CERA Sanitaryware Limited, India

We are one of the leading brands in Sanitary, Faucet & Tiles industry, with a manufacturing location at Kadi and distributions across the country. We have SAP and other enterprise applications (CRM application, Payroll, etc.) and we wanted to provide 360 degree analytics not only to our HODs or CxOs or Seniors, but up to the operational level in our team. With Smarten, we have been able to integrate various enterprise systems and roll out analytics in very short time frame with highly competitive TCO, and with their compressive tools and support including support portal with knowledge base articles, ticket based supporting systems and webinars, helps us maintain high availability for our analytics.


Jim Sproat, Community People Limited, UK

“You can tell when a strategic supplier truly understands your business and your needs: he takes your brief, your product requirements and he makes that specification much better than you imagined. Elegant Micro Web have done that for us since day one – five years ago! Without our strategic alliance with Elegant Micro Web I doubt if Community People would have become the Number 1 supplier of eDemocracy and eConsultation solutions. If your need is for service, imagination, creativity and value, use Elegant!”


Jonathan Russell, Perform World, UK

“Perform World, a provider of performance measurement and benchmarking software to major share services organisations, have utilised Elegant MicroWeb’s development services for over 7 years in order to create our innovative web based software tools. We would have no hesitation in recommending Elegant MicroWeb for similar types of business software development and have always been pleased with their professional approach and the high level of quality in the delivery of our solutions.”


Bill Somervail, SCS Direct Limited, UK

“I would like to thank Elegant MicroWeb for their creation and support of our Webcount System, which has now been live and kept SCS Direct ahead of its competitors for 7 years, helping us provide instant counts to our customers in the Direct Marketing Industry. We would recommend Elegant MicroWeb for development and support to company wishing to benefit from an interactive website the way we have.”


Lynne Holian, Scurby Kids Books, Australia

“I had my website edited by Elegant MicroWeb and found them to be professional, competitive and competent. The requested changes were done quickly and exactly as I requested. They communicated well throughout the process. I would recommend them to anyone needing work on their website as I did.”


Con Georgaroudis, My Hair Domain, Australia

“Elegant MicroWeb exceeded my expectations. They were very professional to deal with and the project was delivered on time. I will definitely continue my relationship with them and will recommend their services to other organisations. I big thank you to Ajay for his professional manner as well.”


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