Being a solution provider to pharma industry, importance of analytics, KPIs and ad hoc reporting capabilities were becoming more and more important to our customers. We joined hands with the Smarten team, and jointly developed the base template, and trained our implementation and support team, and now, we are self-sufficient in developing and rolling out new analytics, dashboards, KPI, and reports to our customers. The tool is so user friendly and easy to use that our customer now have started developing the report, KPI’s as per their requirement. Majorly the tool has been able to impress the apex team of the company as its ability to display lots on details on a single screen has got their attention. Using Smarten’s multi-tenant framework, we were able to move to a cloud-based solution, and provide stable, uninterrupted analytics to our customers. We are happy to work with their support team and to see continued improvements and new features in Smarten.
