eBay and Bigcommerce: A Partnership Made in eCommerce Heaven!

eCommerce

eBay recently announced a partnership with Bigcommerce, the eCommerce solution provider and, with this partnership comes the transition from eBay’s ‘Go’ product which targeted small businesses, and its eCommerce Magento software business, as well as its ProStores service which targeted small businesses that wanted to enter the eCommerce market.

The eBay partnership with Bigcommerce is a big step for both companies and one that will help eBay to target larger business customers and provide an ample market for Bigcommerce with increased attention from eCommerce developers, and IT consultants and service providers. With the Bigcommerce hosted platform and migration services, existing Go customers will enjoy a seamless migration and transfer, and new customers will enjoy stability and gain additional features and function for their eCommerce sites.

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8 Ways to Give Users What They Want: UI Redesign Requires an Expert Touch

Ux-Improvement

Sometimes you know that a user interface is just not working. It may be because your internal users are complaining or because your customers have given you feedback. But, sometimes, you don’t know there is a problem, and that lack of understanding can compromise your customer satisfaction and result in revenue decline. It can also mean that your internal users will not adopt and use the software and solutions you have invested in and that will result in a decline in ROI and an unhappy management team. To counter these issues, some organizations will undertake a focused review of usability and survey customers or internal users to get targeted feedback. Some enterprises will employ usability experts and request a review of an interface and navigation and workflow, in order to understand where they may have gaps or functional issues.

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Self-Service Business Intelligence for the Small and Medium Sized Business

BI-Democratization_image

The concept of ‘self serve’ and ‘personalization’ is, I believe, an offshoot of the current state of technology, ease of access and ease-of-use. People are used to having information at their fingertips in a way that is meaningful to them, and serves their needs. Technology users are no longer willing to sacrifice personal requirements or accept a behemoth solution that suits 10% of their needs. As employees, these consumers and individuals bring a similar focus to their use of technology. They are used to having information at their fingertips in every aspect of their lives and they are not willing to give that up when they step into the confines of an office or go on the road to meet with a customer.

If you want to hold your employees accountable and help them contribute to business success, you have to give them the tools they need to understand what is working in their day-to-day business environment, where there are problems, what has to be changed, how their team members are doing in making progress toward goals, and how possible changes in pricing, resources, inventory or other factors might affect the business.

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