Case Study: Customer Loyalty Software Product Widget for UK eConsulting, Market Research Firm

customer-loyalty

Elegant MicroWeb worked with a UK eConsulting, Market Research business to design a web-based widget to measure customer satisfaction and increase customer loyalty. Customers were asked just one question. Responses were analyzed to enhance and improve products and services over the period. The widget had to be easy to configure, and easy to promote and use. Personalized emails were sent, so users could respond without the need to register. Feedback request could be offered via various web channels to maximize participation.

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Case Study: Web-Based Community Software Product for UK Idea Management Business

A U.K. internet community, market research and consultation, eDemocracy solution provider selected Elegant MicroWeb to design a web-based software product that would enable users to create employee, stakeholder, customer and citizen communities and encourage collaboration, feedback and the structuring of ideas and innovation processes. The solution would support open communities, as well as communities requiring invitation and registration. The objective was to help the business gain deeper insights and deliberative engagement with customers, stakeholders and thought leaders.

The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability. User roles include Administration, Registered users, Invited Users and Anonymous Users. Elegant MicroWeb services included requirements and feasibility planning and studies, design, development, customization, deployment and user acceptance testing (UAT).

Case Study: Web-Based Community Software Product for UK Idea Management Business

your-ideas-and-custom-projects

A UK internet community, market research and consultation, eDemocracy solution provider asked Elegant MicroWeb to design a web-based software product for Idea Management. The application allows users to create employee, stakeholder, customer and citizen communities and encourage collaboration, and feedback. The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability.

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Case Study: UK Direct Marketing, Profiling Intelligence Data Provider Gets Online Demographic/Geographic Data Analysis

Elegant MicroWeb worked with a UK direct marketing and profiling intelligence data provider from concept through design, development and implementation to create an online demographic and geographic data profiling and analytical tool. The solution allowed for registration, criteria selection, order management, account management and administration. The business enjoyed the benefit of the tools as well as the value of Elegant MicroWeb domain and market expertise throughout the complete life cycle of the project.

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