Case Study: Dedicated Software Development Services for USA Commodity Market Data Intelligence Company

This Client is a leading Financial Services and market data intelligence provider based in the United States. Its primary business focus is financial and commodity market intelligence and analytics. The Client offers cloud-based and real-time data access through a webservice interface to their clients, to enable clients to search financial and market data across multiple stocks, commodities, and exchanges around the world.

Case Study: Legacy ERP Solution Re-Engineering and Upgrade Including User Experience Improvements

This Client is an ERP Solution provider from Ahmedabad, India with more than twenty (20) years in business. It serves numerous industries in India, many of which are Multinational Companies (MNCs). The Client provides ready to use ERP solutions for specific domains and industries. This Client also provides services and solutions for Bespoke ERP, based upon its customer business needs, processes and workflow.

Case Study: Elegant MicroWeb Forges a Partnership with UK Digital Agency for Offshore Development and Support

The Client Partner is a digital agency based in the United Kingdom. This long-standing business provides branding and digital solutions. Their core strength provides market differentiation with branding and print solutions. The Client team includes creative designers with graphic and web design skills. The business offers services including website, software, and web application development.

What began as a single project scope has expanded and deepened into a meaningful, seamless partnership between the Client and the Elegant MicroWeb team that has lasted more than five years and continues to grow with rich collaboration and a tandem team approach to planning, design, development and deployment. This partnership ensures seamless, comprehensive support for end-users of Client services and products and produces innovative, world-class solutions.

Case Study: Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

Case Study: Saudi Arabia Client Implements ERP, Human Capital and Inventory Management and Business Intelligence Solutions

Comprehensive ERP development was crucial to the client business and to simplifying what had become a cumbersome business management process. The Elegant MicroWeb team provided world-class support at every step in the process and developed the required modules to manage inventory and organize and manage human resource related activities. The Elegant MicroWeb team also implemented a reporting and analysis solution using the ElegantJ BI product suite to enable business users to easily design and use custom reports so the business would function more smoothly and users could handle these tasks on their own without the assistance of IT, developers or data scientists, thereby improving data literacy and productivity throughout the organization.

All solutions were developed to be completely database driven and support multiple languages and field labels so the system is scalable and flexible, easy to maintain and easy to adopt within all divisions, departments This multi lingual English and Arabic language support is crucial for localization and system framework. Following the successful implementation of these integrated modules, the product solution suite, including the ElegantJ BI reporting tool, will be productized to serve other Client businesses

Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

Case Study: Testing Services for US Software Co for Online Ordering System Supporting 600 locations

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.