Category: S – Software Quality Testing

Case Study: Testing Services for US Software Co for Online Ordering System Supporting 600 locations

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April 15, 2017

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.

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Case Study: UK eDemocracy Co. Achieves Dependable Application Security and Standards Compliance

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July 9, 2016

Elegant MicroWeb worked with a leading internet community, consultation and eDemocracy solution provider in the U.K. to help them achieve their application security and compliance objectives. The business wished to ensure compliance with government standards and best practices in application security to protect their data and business from hacking and security threats. Even the slightest security breach would damage the reputation of the business and have financial and legal implications, so it was critical that their solutions and systems were designed to meet or exceed industry and government standards.

A stringent security audit was performed by a 3rd party security expert. The Elegant MicroWeb team provided a stable, high performance application architecture based on Microsoft platforms to ensure web application security and accessibility standards compliance. Services included research, identification and interpretation of the best security practices, mapping of standards to technology platforms, identification, resolution, testing and implementation of all standards and coordination of third party security verification.

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Case Study: Enterprise Software Company, Elegant MicroWeb Supports U.S. Social Dieting Business with Expert QA and Testing

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March 22, 2016

A U.S. based business promotes the concept of ‘social dieting’ through online games. Games are targeted to users who participate for about four weeks, betting money for a virtual pot and hoping to win through friendly competition. With the help of Elegant MicroWeb quality assurance and testing methodologies, this company created a stable, high-performance mobile app and website with seamless rollout of new features and upgrades. The Elegant MicroWeb team helped this client to best leverage its games and products by ensuring that they could support high-user and high-volume usage periods and upgrade and release products and features without compromising availability of the system or the user experience. For more than two years, Elegant MicroWeb has supported and sustained client services with trusted delivery of services. Its comprehensive QA and test support and planning for future growth and upgrades ensures stability and improves user satisfaction and adoption.

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