Tag: Government and Public Sector

Case Study: Property Assessment and Water Management Software Solution for a Smart City in India

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November 24, 2020

The Client is one of several smart cities identified within the urban municipalities in India. Smart Cities focus on prioritizing pressing needs and identify the greatest opportunities to improve living conditions. As a smart city, the Client organization uses a range of approaches to achieve its goals including digital and information technologies, urban planning best practices, public-private partnerships, and policy changes.

The Elegant MicroWeb team collaborated with the Client team to develop a comprehensive understanding of requirements, workflow and processes and to define a database design and architecture to meet these requirements. Using the Agile Development Methodology, the Elegant MicroWeb team developed modules as part of an ERP system and implemented these modules, working with users to deploy, train and support in a way that was most meaningful to the user base in a particular role or location. The resulting application provides a centralized view of all core activities and processes and allows for advanced reporting for units and teams, optimizing resources and ensuring productivity while alleviating the manual management and reporting processes previously in place.

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Case Study: Development of Public Website & Events Management Portal for India Centre for High Technology

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September 29, 2020

The Centre for High Technology (CHT) is funded by the Oil Industry Board in India and is part of the Ministry of Petroleum and Natural Gas. It was established in 1987 to anticipate future requirements, and acquire, develop and adopt technologies to advance refinery processes, petroleum products and other related areas.

Elegant MicroWeb worked with the Centre for High Technology (CHT) team to satisfy all objectives including the redesign of its public website using responsive layouts and user-friendly menus and navigation, the design and development of a Discussion Forum to be used by internal team members, a portal for the Refinery Technology Events Management (RTM) including attendee registration, the approval and publishing of expert abstracts, biographies and papers, as well as tasks related to events and approval workflows for internal team members. All project output included testing and auditing to ensure government regulations for data and user security in compliance with the India CERT-IN standards. The project components were delivered on time and on budget to meet all Client expectations.

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Case Study: Website Development, Hosting, Maintenance & Support for India Country Coordinating Mechanism

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July 10, 2020

The India Country Coordinating Mechanism (India-CCM) was established by the Ministry of Health and Family Welfare and other relevant and interested stakeholders. Its purpose was to access Global Fund grant monies, and to ensure those funds were well-coordinated within the national response, as well as to provide national oversight and ownership of grant implementation.

The Elegant MicroWeb team collaborated with the Client to conceive, design, develop, configure, implement, deploy and train solutions in support of Client objectives. The project resulted in a redesign and reimagining of the India-CCM website to include responsive layouts and user-friendly menus and navigation. The project was completed on time and on budget and enhanced Client operations with a solution that met expectations and supported the technology set as defined by Client requirements. The solution is easy to use, easy to manage and maintain and is completely scalable for future upgrades.

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Case Study: Complete ERP Solution for Gujarat State Forest Department Corporation Ltd.

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February 3, 2020

The Gujarat State Forest Development Corporation Limited (GSFDC) in India is affiliated with the National Agriculture Commission (NAC) and works to eliminate the private trade used by forest dwellers in India to derive profit from the collection of Minor Forest Produce and to protect the economic interest of tribal cultures and other constituents.

The Client engaged Elegant MicroWeb to automate the complete process of procurement, manufacturing, selling, inventory management and distribution of goods within different units of the corporation, generate and track bills, receipts and invoices automatically through a system, and easily report on the information in the system. The resulting solution provides an ERP framework with a centralized view of all core activities and units and an advanced reporting system that is easy enough for all users to adopt. The solution includes features and functionality to address the various tasks and activities involved in the Client core business, including its Minor Forest Produce (MFP), Dhanvantari, Vanil Udyog, Plantation Project and Charcoal Activities and units to monitor, manage, plan and improve performance, and to support the technical, ethical and community goals and objectives across all locations and functions of the Client business.

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Case Study: Smart City Visitor Pass Management System Empowers Ahmedabad Municipal Corporation

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December 31, 2019

Elegant MicroWeb developed a Visitor Pass Management System to enable AMC staff for all zones and offices to track and organize all data related to visitor access. Elegant MicroWeb deployed trained manpower and hardware resources across all AMC offices for smooth and effective functioning of the visitor pass management system. The newly deployed System Dashboard enables AMC staff to have a clear view of the passes issued on a particular day by department for all zone offices or a particular zone to enable management, monitoring and reporting and help the team to identify issues and opportunities to provide efficient visitor services.

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Case Study: Technology Development Board, India Re-Engineers Website and Deploys Project Management & Workflow App

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March 27, 2018

The Technology Development Board advances technology innovation in India through its technology grant process. The objective of this project was twofold. First, the client wished to improve its existing website to make it compliant with GIGW and CERTIN, and to make it responsive, and improve the navigation and increase user satisfaction and adoption and organizational visibility. Secondly, the client wished to establish a comprehensive project management and workflow system to support its crucial grant process from grant application through approval in order to streamline and improve the process for applicants, internal team members and stakeholders. The TDB project management and application workflow system supports grant applicants and internal members of TDB for vetting and approvals as well as approvals by other government and legal stakeholders.

Elegant MicroWeb provided support, knowledge and skill for requirements and roadmap planning, technical feasibility, graphics, layout and Ux design, architecture, development, maintenance and support, as well as upgrade, roll out, implementation, integration, training and support. The project was completed on time and on budget with beneficial automation, a streamlined vetting and approval process and improved productivity and user interface.

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Case Study: Business Software Company, Elegant MicroWeb Builds Digital Library Portal for Gujarat Tourism, India

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May 10, 2017

The Gujarat Tourism organization promotes tourism within the state and provides support for visitors and residents with comprehensive travel assistance and services including accommodation, conducted tours and ground transport and a wide range of choice to meet the diverse needs of visitors and to promote the many historic sites and sites of interest in Gujarat. As part of this charter, The Tourism Corporation of Gujarat generates extensive digital content in the form of videos, photos and images, brochures, documentaries, advertisements and other data. In the past, the users of the tourism department had to engage in a complicated manual process to review each data repository one-by-one and select content because there was no one tool to easily search integrated data or allow users to share content with other stakeholders.

The Elegant MicroWeb team built and implemented a centralized digital library portal to categorize and search content and share the digital content with internal and external stakeholders. Content includes images, videos, sound files and documents, so users can now download information and digital content files and convert any content from one format to another, and invite others to access and download the content from the portal. This project was completed on time and on budget.

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Case Study: UK Online Petition Management for eGovernance

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November 8, 2016

An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.

Elegant MicroWeb worked closely with the business team from concept through solution design, development and implementation. The solution includes an administrative interface to manage petitions, accept and reject petitions, publish and email results. The User (client) interface, allows users to create, search and view petitions, sign a petition, open and close petitions and view rejected petitions. The solution was built for Windows operating system, on a .Net framework with a SQL Server back end.

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Case Study: Customer Loyalty Software Product Widget for UK eConsulting, Market Research Firm

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November 7, 2016

Elegant MicroWeb worked with a UK eConsulting, Market Research business to design a web-based widget to measure customer satisfaction and increase customer loyalty. Customers were asked just one question and the responses were analyzed to enhance and improve products and services offered by the organization over the period. In order to meet business objectives the widget had to be easy to configure, and easy to promote and use to obtain maximum responses. Personalized emails were sent, with a unique URL so the users could respond without the need to register. Feedback request could be offered via various web channels.

Elegant MicroWeb analyzed requirements, and designed and built a widget to allow customer managers to create just one question – loyalty question. Once a question is created, customer manager (administrator) can select respondents, design personalized email and rating scale for participant response. Response tracking processes allowed the business to follow-up non respondents and track responses. App also included response analysis and categorization to measure customer loyalty index over the period of time.

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Case Study: Web-Based Community Software Product for UK Idea Management Business

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November 3, 2016

A U.K. internet community, market research and consultation, eDemocracy solution provider selected Elegant MicroWeb to design a web-based software product that would enable users to create employee, stakeholder, customer and citizen communities and encourage collaboration, feedback and the structuring of ideas and innovation processes. The solution would support open communities, as well as communities requiring invitation and registration. The objective was to help the business gain deeper insights and deliberative engagement with customers, stakeholders and thought leaders.

The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability. User roles include Administration, Registered users, Invited Users and Anonymous Users. Elegant MicroWeb services included requirements and feasibility planning and studies, design, development, customization, deployment and user acceptance testing (UAT).

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