Case Study: Lead Referral Real Estate Broker Portal for Global Workspace Management Business

The Client is based in the United States and is a world-wide leader in shared office space and workspace solutions. It manages office space in the United States and many other countries around the world, and has a large inventory of office space. The Client manages its portfolio through a large network of brokers around the U.S. and in 27+ other countries around the world.

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The Elegant MicroWeb team worked in close collaboration with the Client team to understand business requirements, processes and workflow and to design the appropriate database and architecture. The resulting solution supports the Client team and brokers by streamlining and simplifying the broker onboarding process, broker training and certification, managing leads, lead status and lead distribution to team members. This solution improves productivity, accuracy of information and timely completion of activities related to closing leads, follow-up, distribution and other crucial tasks. The Client team can leverage this dependable, scalable solution to further expand its global reach while assuring close monitoring and attention to brokers, leads and other related activities.
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