Category: S – IT Staff Augmentation And Offshore

Case Study: Property Assessment and Water Management Software Solution for a Smart City in India

author_img
by |
November 24, 2020

The Client is one of several smart cities identified within the urban municipalities in India. Smart Cities focus on prioritizing pressing needs and identify the greatest opportunities to improve living conditions. As a smart city, the Client organization uses a range of approaches to achieve its goals including digital and information technologies, urban planning best practices, public-private partnerships, and policy changes.

The Elegant MicroWeb team collaborated with the Client team to develop a comprehensive understanding of requirements, workflow and processes and to define a database design and architecture to meet these requirements. Using the Agile Development Methodology, the Elegant MicroWeb team developed modules as part of an ERP system and implemented these modules, working with users to deploy, train and support in a way that was most meaningful to the user base in a particular role or location. The resulting application provides a centralized view of all core activities and processes and allows for advanced reporting for units and teams, optimizing resources and ensuring productivity while alleviating the manual management and reporting processes previously in place.

DOWNLOAD THE CASE STUDY

Case Study: Offshore Development for U.S. Health and Wellness Practitioner Diagnostic Portal

author_img
by |
October 21, 2020

The Client business is dedicated to scientific discovery, unparalleled quality, and health and wellness practitioner partnerships. This foundation has positioned the Client team as an industry leader in functional nutrition. The business develops, manufactures, markets and distributes nutrition and lifestyle supplements and offers nutraceuticals and nutritional supplements for blood sugar support, cardiovascular health, gastrointestinal, immune, joint health, stress management, and detoxification and their products.

The Elegant MicroWeb worked closely with the Client team to define the requirements and execute the project. This project resulted in close engagement through a practitioner portal with impressive user adoption by the target audience. The user-friendly solution met all Client objectives and Client and end-user satisfaction with the solution resulted in the engagement of the Elegant MicroWeb full suite of offshore development services with dedicated resources to support the Client, its partners and end-users and to manage, maintain, enhance and scale the system so the Client can sustain and succeed in the market.

DOWNLOAD THE CASE STUDY

Case Study: Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

author_img
by |
July 29, 2020

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

DOWNLOAD THE CASE STUDY

Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

author_img
by |
September 6, 2017

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

DOWNLOAD THE CASE STUDY

Case Study: Testing Services for US Software Co for Online Ordering System Supporting 600 locations

author_img
by |
April 15, 2017

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.

DOWNLOAD THE CASE STUDY

Case Study: Performance Management, Benchmarking Product Development & Maintenance

author_img
by |
November 9, 2016

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

DOWNLOAD THE CASE STUDY

Case Study: UK Online Petition Management for eGovernance

author_img
by |
November 8, 2016

An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.

Elegant MicroWeb worked closely with the business team from concept through solution design, development and implementation. The solution includes an administrative interface to manage petitions, accept and reject petitions, publish and email results. The User (client) interface, allows users to create, search and view petitions, sign a petition, open and close petitions and view rejected petitions. The solution was built for Windows operating system, on a .Net framework with a SQL Server back end.

DOWNLOAD THE CASE STUDY

Case Study: Customer Loyalty Software Product Widget for UK eConsulting, Market Research Firm

author_img
by |
November 7, 2016

Elegant MicroWeb worked with a UK eConsulting, Market Research business to design a web-based widget to measure customer satisfaction and increase customer loyalty. Customers were asked just one question and the responses were analyzed to enhance and improve products and services offered by the organization over the period. In order to meet business objectives the widget had to be easy to configure, and easy to promote and use to obtain maximum responses. Personalized emails were sent, with a unique URL so the users could respond without the need to register. Feedback request could be offered via various web channels.

Elegant MicroWeb analyzed requirements, and designed and built a widget to allow customer managers to create just one question – loyalty question. Once a question is created, customer manager (administrator) can select respondents, design personalized email and rating scale for participant response. Response tracking processes allowed the business to follow-up non respondents and track responses. App also included response analysis and categorization to measure customer loyalty index over the period of time.

DOWNLOAD THE CASE STUDY

Case Study: Web-Based Community Software Product for UK Idea Management Business

author_img
by |
November 3, 2016

A U.K. internet community, market research and consultation, eDemocracy solution provider selected Elegant MicroWeb to design a web-based software product that would enable users to create employee, stakeholder, customer and citizen communities and encourage collaboration, feedback and the structuring of ideas and innovation processes. The solution would support open communities, as well as communities requiring invitation and registration. The objective was to help the business gain deeper insights and deliberative engagement with customers, stakeholders and thought leaders.

The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability. User roles include Administration, Registered users, Invited Users and Anonymous Users. Elegant MicroWeb services included requirements and feasibility planning and studies, design, development, customization, deployment and user acceptance testing (UAT).

DOWNLOAD THE CASE STUDY

Case Study: UK eDemocracy Co. Achieves Dependable Application Security and Standards Compliance

author_img
by |
July 9, 2016

Elegant MicroWeb worked with a leading internet community, consultation and eDemocracy solution provider in the U.K. to help them achieve their application security and compliance objectives. The business wished to ensure compliance with government standards and best practices in application security to protect their data and business from hacking and security threats. Even the slightest security breach would damage the reputation of the business and have financial and legal implications, so it was critical that their solutions and systems were designed to meet or exceed industry and government standards.

A stringent security audit was performed by a 3rd party security expert. The Elegant MicroWeb team provided a stable, high performance application architecture based on Microsoft platforms to ensure web application security and accessibility standards compliance. Services included research, identification and interpretation of the best security practices, mapping of standards to technology platforms, identification, resolution, testing and implementation of all standards and coordination of third party security verification.

DOWNLOAD THE CASE STUDY