Category: Enterprise Resource Planning (ERP)

Case Study: MS Azure-Based Multi-Tenant ERP App for Multi-Location IT Rental Business in India

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November 8, 2017

The client is located in India and has been in business for nearly thirty (30) years. Its core business is the rental of IT hardware and equipment and support services for that equipment. The client has seven locations across India and employs more than 200 team members supporting customers across India. The client wished to develop a new application to support a multi-tenant architecture and sell the application as a solution to other companies in the rental business. The existing application was not scalable, and it was missing core components and architecture to support multi-tenant use.

Elegant MicroWeb worked with the client team to define and document requirements and a road map for the implementation of this new multi-tenant enterprise-wide ERP application. The solution is a cloud-based, multi-tenant system based on MS Azure, which can be accessed from any one of the client branches. The solution is designed to enable roll out of this solution to client customers in the future. The project was completed on time and on budget with seamless migration of data from the old system and no business disruption. The project outcome provided positive impact in the areas of productivity, user adoption and satisfaction and accuracy of reporting and planning.

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Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

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September 6, 2017

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

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Case Study: Business Software Company, Elegant MicroWeb Builds Digital Library Portal for Gujarat Tourism, India

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May 10, 2017

The Gujarat Tourism organization promotes tourism within the state and provides support for visitors and residents with comprehensive travel assistance and services including accommodation, conducted tours and ground transport and a wide range of choice to meet the diverse needs of visitors and to promote the many historic sites and sites of interest in Gujarat. As part of this charter, The Tourism Corporation of Gujarat generates extensive digital content in the form of videos, photos and images, brochures, documentaries, advertisements and other data. In the past, the users of the tourism department had to engage in a complicated manual process to review each data repository one-by-one and select content because there was no one tool to easily search integrated data or allow users to share content with other stakeholders.

The Elegant MicroWeb team built and implemented a centralized digital library portal to categorize and search content and share the digital content with internal and external stakeholders. Content includes images, videos, sound files and documents, so users can now download information and digital content files and convert any content from one format to another, and invite others to access and download the content from the portal. This project was completed on time and on budget.

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Case Study: Performance Management, Benchmarking Product Development & Maintenance

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November 9, 2016

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

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Case Study: Re-Engineered Enterprise Software Development for Software and Services Co.

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April 7, 2016

A software product and services company in the U.S. engaged Elegant MicroWeb to re-engineer an enterprise software application with desktop-based client to upgrade its software product to a cutting-edge architecture for a seamless user experience. Elegant MicroWeb employed agile project management methodology and reporting systems to ensure effective communication between the client in the U.S. and the offshore Elegant MicroWeb team in India.

The client’s Java-based desktop architecture was used by a large number of users in aerospace, defense and other verticals, so it was crucial to ensure a smooth migration and re-engineering effort, and to provide continuous availability and adequate user training. Elegant MicroWeb designed a three tier application architecture for presentation, middle and persistence tiers with interoperability of the persistence tier to accommodate the relational database on Oracle platform. Elegant MicroWeb completed this and other projects, for this client and continues its mutually beneficial relationship with this client providing product development, maintenance and support.

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