Information is power. We all know it. But, in today’s crazy, information overloaded world, it is hard to manage the mountains and rivers of data. If you haven’t heard, the Cloud is a way to store and manage data and make it accessible from anywhere. But, this seemingly amorphous, technology concept that leaves many organizations wondering how to incorporate its potential into the enterprise strategy and technology infrastructure.
I remember the good old days when IT consultants and in-house IT staff decided how users would interact with data, what software would look like and user needs and wants took a back seat to the dictates of technical experts. User manuals were written in technical jargon and training was long and ineffective. If you think this world is still a reality, you (and your business) are probably struggling to succeed in the online world.
Elegant MicroWeb is pleased to announce a value-added working relationship with a well-renowned U.S. software business providing online restaurant ordering and payment software tools to the Quick Service Restaurant (QSR) market. This company provides a competitive advantage to local, regional and global restaurant businesses by offering dependable online ordering, integrated with delivery, customer service and payment gateways. Elegant MicroWeb worked with this software company to analyze, test and release an online restaurant ordering system with payment gateways and other system integration.
Your business has spent a long time building its technology infrastructure. Legacy systems, best-of-breed software, mobile apps, ERP, HR, CRM and lots of other alphabet-based applications to serve the needs of team members, departments, senior management and even the technology staff. But things change. Business users, customers and partners have new expectations and needs and the prospect of buying or creating new apps and sites is overwhelming. Even if you had the money and the staff, these projects would take so long to finish and by the time you finished your needs would have changed again.
My friend Murray is giving me a hard time. I tried to convince him to embrace eCommerce and expand his online business but he says that online business is saturated. He says there is no point in creating or upgrading online stores and sites because people are already confused by all the choices they have. I disagree!
If you have been working in a small or large organization for any length of time, you are no doubt familiar with Content Management Systems (CMS), and their value. CMS brings people and tasks together for information sharing and collaboration, and it is an important part of the environment. It increases productivity and improves the quality of decisions.
Elegant MicroWeb created a solution for a performance management and benchmarking consulting business to provide a data-secured, web-based Performance Monitoring, Improvement and Analysis solution with performance optimization tools designed around the principles of knowledge and activity-based management.
An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance market. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.
Elegant MicroWeb worked with a UK eConsulting, Market Research business to design a web-based widget to measure customer satisfaction and increase customer loyalty. Customers were asked just one question. Responses were analyzed to enhance and improve products and services over the period. The widget had to be easy to configure, and easy to promote and use. Personalized emails were sent, so users could respond without the need to register. Feedback request could be offered via various web channels to maximize participation.
A UK internet community, market research and consultation, eDemocracy solution provider asked Elegant MicroWeb to design a web-based software product for Idea Management. The application allows users to create employee, stakeholder, customer and citizen communities and encourage collaboration, and feedback. The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability.
