The Smarten Partner is a healthcare service provider in the United States, providing a web-based, patient-centric, healthcare management solution and workflow solutions to assist hospitals and healthcare facilities, increase operational efficiency and reduce costs. One of the Partner Clients is a multispecialty physicians group offering medical management clinical research and other primary and urgent care services. This Client offers COVID-19 vaccination programs with services including COVID testing and vaccination management.
The Smarten Partner required augmented analytics and reporting capability to provide easy-to-use COVID-19 management dashboards to support the needs of the Partner Client using the existing Partner solution. Smarten Augmented Analytics provided a comprehensive set of reporting and analytics tools, e.g., COVID-19 Overview dashboard, COVID-19 State Overview, COVID-19 Detail report, COVID-19 Workflow Real-time snapshot and more. The Smarten team offered critical support to ensure a smooth and efficient deployment of Augmented Analytics and to assure Client end user adoption and satisfaction. The integration of Augmented Analytics within the Partner proprietary Healthcare Information Application, allowed the Partner to improve customer satisfaction and gain recognition and visibility across the industry.