Case Study: Business Software Company, Elegant MicroWeb Builds Digital Library Portal for Gujarat Tourism, India

The Gujarat Tourism organization promotes tourism within the state and provides support for visitors and residents with comprehensive travel assistance and services including accommodation, conducted tours and ground transport and a wide range of choice to meet the diverse needs of visitors and to promote the many historic sites and sites of interest in Gujarat. As part of this charter, The Tourism Corporation of Gujarat generates extensive digital content in the form of videos, photos and images, brochures, documentaries, advertisements and other data. In the past, the users of the tourism department had to engage in a complicated manual process to review each data repository one-by-one and select content because there was no one tool to easily search integrated data or allow users to share content with other stakeholders.

The Elegant MicroWeb team built and implemented a centralized digital library portal to categorize and search content and share the digital content with internal and external stakeholders. Content includes images, videos, sound files and documents, so users can now download information and digital content files and convert any content from one format to another, and invite others to access and download the content from the portal. This project was completed on time and on budget.

Case Study: Performance Management, Benchmarking Product Development & Maintenance

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

Case Study: UK Online Petition Management for eGovernance

An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.

Elegant MicroWeb worked closely with the business team from concept through solution design, development and implementation. The solution includes an administrative interface to manage petitions, accept and reject petitions, publish and email results. The User (client) interface, allows users to create, search and view petitions, sign a petition, open and close petitions and view rejected petitions. The solution was built for Windows operating system, on a .Net framework with a SQL Server back end.

Case Study: Customer Loyalty Software Product Widget for UK eConsulting, Market Research Firm

Elegant MicroWeb worked with a UK eConsulting, Market Research business to design a web-based widget to measure customer satisfaction and increase customer loyalty. Customers were asked just one question and the responses were analyzed to enhance and improve products and services offered by the organization over the period. In order to meet business objectives the widget had to be easy to configure, and easy to promote and use to obtain maximum responses. Personalized emails were sent, with a unique URL so the users could respond without the need to register. Feedback request could be offered via various web channels.

Elegant MicroWeb analyzed requirements, and designed and built a widget to allow customer managers to create just one question – loyalty question. Once a question is created, customer manager (administrator) can select respondents, design personalized email and rating scale for participant response. Response tracking processes allowed the business to follow-up non respondents and track responses. App also included response analysis and categorization to measure customer loyalty index over the period of time.

Case Study: Web-Based Community Software Product for UK Idea Management Business

A U.K. internet community, market research and consultation, eDemocracy solution provider selected Elegant MicroWeb to design a web-based software product that would enable users to create employee, stakeholder, customer and citizen communities and encourage collaboration, feedback and the structuring of ideas and innovation processes. The solution would support open communities, as well as communities requiring invitation and registration. The objective was to help the business gain deeper insights and deliberative engagement with customers, stakeholders and thought leaders.

The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability. User roles include Administration, Registered users, Invited Users and Anonymous Users. Elegant MicroWeb services included requirements and feasibility planning and studies, design, development, customization, deployment and user acceptance testing (UAT).

Elegant MicroWeb Surpasses 200 Content Management System (CMS) and Portal Projects

Elegant MicroWeb Surpasses 200 Content Management System (CMS) and Portal Projects

Elegant MicroWeb has surpassed 200 Content Management System (CMS) and Portal Solution projects, providing client and partner services including design, architecture, development and support for local and global clients, large and small, in many vertical industries.

###