By its nature, Digital Transformation (Dx) relies on new and reimagined technology approaches and solutions with a goal of modifying and optimizing products, services and business processes. Among the digital strategies in place in businesses, is the addition of tools and technology for artificial intelligence (AI), the Internet of Things (IoT) and cloud computing.
When businesses consider implementing a Digital Transformation (Dx) strategy, many will struggle with the idea of improved customer satisfaction. How can streamlining and automating processes and enabling the use of technology translate into improved customer interaction and build brand and relationship stability?
According to IDC, ‘89% of enterprises are planning to adopt or have already adopted a digital business strategy.’ There is a very good reason for this impressive adoption rate. Actually, there are many good reasons. As with any other business decision, senior management weighs the value and benefits of a new strategy against the cost and time to make the change.
If your business is on the fence about making a move toward Digital Transformation (Dx), you might be interested in a recent study by IDG that surveyed businesses about the results of Dx and its benefits. 52% said that Dx enables worker productivity through tools such as AI-assisted processes, 49% said that that Dx gave the business the ability to better manage business performance through data availability and 46% said that Dx helped the business to better meet customer experience expectations.
If your business is considering a Digital Transformation (Dx) initiative, these statistics may be of interest you:
International Data Corporation (IDC) says, ‘89% of enterprises are planning to adopt or have already adopted a digital business strategy.’ The concept of Digital Transformation involves the adoption of digital technology to improve efficiency, value or innovation.
Consulting firm Deloitte states that, ‘Companies that have higher digital maturity reported 45% revenue growth compared to 15% for lower maturity companies.’ If your business is considering a Digital Transformation (Dx) initiative, it is with good reason – the transition can improve revenue growth, productivity, competitive positioning and enterprise agility.
If your business is planning a Digital Transformation (Dx) project, you probably know by now that these initiatives take planning and commitment from all levels within the organization.
Technology research and consulting firm, Gartner, predicts that, ‘By 2023, data literacy will become an explicit and necessary driver of business value, demonstrated by its formal inclusion in over 80% of data and analytics strategies and change management programs.’
Recent research reveals that digital business initiatives benefit businesses in numerous ways. No matter your market, industry or business size, digital transformation (Dx) is important to results, competitive positioning and productivity.
