Defeat Resistance to Digital Transformation (Dx) and Succeed in Business!
Studies reveal that Digital Transformation (Dx) in business supports Performance Management, Productivity and Improved Customer Satisfaction. But these same studies also reveal that there is resistance to the implementation of a Dx strategy. The results of business surveys revealed that resistance came from several sectors: 37% CEOs and/or Board of Directors, 32% C-Suite Senior Executives, 26% Department Heads, 18% Middle Managers, 10% Line Employees and 32% said ‘no one.’
‘The Dx strategy is not limited to large organizations. Small and Medium Enterprises (SMEs) and start-ups are also engaging in this strategy to improve results and to create an agile, flexible organization that can respond to changing customer behavior, competitive markets, and the need for team member technology skills and use.’
Given the reported benefits and advantages of Digital Transformation (Dx), it is important that your business consider the concept, and develop a plan to overcome resistance. It is not unusual for businesses to face resistance to culture change, updating or altering popular business processes and upsetting the status quo, or… the way we have always done it.’
When addressing concerns at the management level (which is where most resistance to Dx lies (see survey results above), it is important to use metrics. If you have a chance at changing minds, measurable results and the experiences of other businesses can be an important factor in convincing reluctant managers and executives to spend the time and money to make a change across the organization.
The following results illustrate the benefits of Digital Transformation (Dx) as reported by businesses that implemented the Dx strategy:
- Improved Operational Efficiency 40%
- Any Addressing Changing Customer Expectations 35%
- Improving Product Quality 26%
- Increase Design and Process Re-Use 25%
- Reduce Product Development Costs 24%
- Introduce New Revenue Streams 21%
- Reduce Quality Issues 14%
- Increase First Pass Yield 5%
It is important to note that, as with any other meaningful enterprise change or upgrade, the organization will not change in a day! Technology changes, including artificial intelligence (AI), cloud computing, the integration of data repositories to democratize analytics for business users, the integration of the Internet of Things (IoT0, low-code, no-code development and other technology upgrades take time. The organization must address culture, business processes, approval loops, and access to critical hardware, software, networks and mobile devices in order to capitalize on the prospective benefits of Digital Transformation (Dx). This is an investment in the future!
The Dx strategy is not limited to large organizations. Small and Medium Enterprises (SMEs) and start-ups are also engaging in this strategy to improve results and to create an agile, flexible organization that can respond to changing customer behavior, competitive markets, and the need for team member technology skills and use.
‘Studies reveal that Digital Transformation (Dx) in business supports Performance Management, Productivity and Improved Customer Satisfaction.’
To successfully integrate Digital Transformation (Dx) into your enterprise strategy, your business will need a trusted IT partner to work with your in-house IT team, managers, end-users and others to understand requirements and develop a roadmap to roll-out the strategy, meet expectations and stay within budgetary and time constraints. Engage a skilled, experience IT partner today Digital Transformation (Dx) services, Augmented Analytics For Digital Transformation (Dx), and support for your development and technology needs.
Original Post : How Do I Convince Management to Adopt Digital Transformation?
