BI Tools and Augmented Analytics That Ensure User Adoption and ROI

Ensure ROI, TCO and User Adoption with the Right BI Tools

When a business sets out to implement BI tools or self-serve augmented analytics, it must consider the entire technology landscape of the business, the expectations of end-users, the cost of the solution, how easily it can be upgraded and integrated and, well…so much more!

 

‘To ensure user adoption and achieve the ROI and TCO the business deserves, take the time to do the work. Develop requirements, consider the features and functionality of a solution and compare those to your use cases and your user expectations.’

 

Management teams do not take kindly to poor Return on Investment (ROI ) or Total Cost of Ownership (TCO) and if the business has had difficult projects in the past, the next time a software solution is presented for approval, senior managers will remember the challenges and failures of the past!

 

Still, when you are attempting to transition business users into Citizen Data Scientists, there is bound to be some pushback from users and that pushback, combined with senior management concerns can and WILL bring your project to its knees if you do not anticipate and address these concerns.

 

Here are some statistics that will help you to understand the issues faced by businesses in implementing BI tools and analytics:
  • The global BI adoption rate is 26%
  • On average, businesses use at least four different BI tools
  • 97% of the data gathered by businesses is not used
  • 74% of employees express dissatisfaction and are overwhelmed when working with business data

 

In order to assure successful deployment, user adoption, improved Return on Investment (ROI) and Total Cost of Ownership (TCO), the business should include detailed requirements in its solution selection. When choosing a BI tool and augmented analytics solution for your business, one of the most crucial concerns is the features and functionality of the prospective solution and how this solution will meet user and organizational needs. When planning for deployment of BI tools and augmented analytics, the business should take the time to work through a process, ensuring that it has considered what users need and want to ensure user adoption and the ease-of-use and features the solution will provide.
To Achieve User Adoption, ROI and TCO Goals, Select the RIGHT BI Tools and Augmented Analytics
It is important to remember that there are also specific features a business should consider, like embedded BI and easy-to-employ Integration APIs, that will assure user adoption and appropriate ROI and TCO. These considerations will affect how well the solution is received, whether users will adopt it and be satisfied with the selection, and how the investment will perform when considering total cost of ownership (TCO) and return on investment (ROI) when compared to other possible uses of the same investment funding.

 

With this foundation of documented features, services, skills and capabilities, the business can implement, manage, upgrade and support Business Intelligence and Augmented Analytics capacity and growth within the organization.

 

‘When you are attempting to transition business users into Citizen Data Scientists, there is bound to be some pushback from users and that pushback, combined with senior management concerns can and WILL bring your project to its knees if you do not anticipate and address these concerns.’

 

To ensure user adoption and achieve the ROI and TCO the business deserves, take the time to do the work. Develop requirements, consider the features and functionality of a solution and compare those to your use cases and your user expectations. INVOLVE your users and middle managers in planning to understand how and when to deploy the tools and how to support your business users as you transition them into Citizen Data Scientists.

 

To find out more about how to ensure Return on Investment (ROI) and Total Cost of Ownership (TCO) results, and enable user adoption, read our free White Paper, ‘A Roadmap To ROI And User Adoption Of Augmented Analytics And BI.’ To find out more about our Augmented Analytics And BI ToolsContact Us. Keep pace with changing enterprise needs and support business agility. Let us help you realize your business goals and objectives with fact-based information, and flexible, scalable technology solutions that will support Citizen Data Scientist initiatives, and improved data literacy and data democratization.

 

Original Post : BI Tools and Augmented Analytics That Ensure User Adoption and ROI!

Mobile BI Tools Solve Many Enterprise Issues!

Incorporate Data Into User Roles with Mobile BI

If you are a business executive or an IT professional, you have probably seen a number of articles about the importance of Business Intelligence in industry publications and trade journals. If you are still unconvinced or uncertain about the critical importance of business intelligence (BI) and analytics for businesses like yours, here are some sobering, surprising and impressive statistics to ponder.

  • The global business intelligence adoption rate is 26%.
  • Organizations use 4 or more different business intelligence tools on average.
  • Organizations leave 97% of gathered data unused.
  • 74% of employees feel unhappy or overwhelmed when working with data.
  • Businesses using business intelligence are 5 times more likely to reach faster decisions than those that do not.
  • Bad data costs the US economy $3.1 trillion each year.

When you review these statistics, you will notice that some of the issues described can be resolved by the careful selection of the right software and solutions to satisfy your business, your team needs and your data infrastructure.

Why Mobile BI? Because it Solves Common Business Analytics Complaints!

If you are planning to acquire or upgrade a business intelligence or analytics app or solution to provide self-serve augmented analytics for your business users and improve productivity, access and data sharing, you will want to include the review of mobile business intelligence solutions in your requirements.

‘Mobile business intelligence (BI) solutions improve user adoption, ensure access to data from anywhere and encourage the use of data-driven information across the enterprise.’

The right mobile BI tools can address the issues and statistics listed above in the following ways:

  • The global business intelligence adoption rate is 26% – Mobile BI tools will increase the user adoption rate by providing intuitive data analytics that users can access from anywhere at any time, making these tools an important part of each team member’s tool box.
  • Organizations use 4 or more different business intelligence tools on average – The right mobile BI solution can integrate data from disparate data sources, and allow users to visualize in a way that is meaningful to each team member. It can optimize technology infrastructure and mitigate the issue of data silos and complex data mining and data gathering.
  • Organizations leave 97% of gathered data unused – Data is often misunderstood, misused or unused simply because team members and the enterprise do not know how to leverage, gather and analyze the data, or because the IT and/or data science team is short on resources and does not have the time to produce reports. Mobile BI tools are designed to be used by business professionals on a daily basis and to encourage data literacy and data democratization across the enterprise.
  • 74% of employees feel unhappy or overwhelmed when working with data – Understand and address your business user concerns and make data more accessible, easier to understand and use, concise and clear, so that every user can optimize data, make confident decisions and share and collaborate without data science skills or sophisticated data analytical experience.
  • Businesses using business intelligence are 5 times more likely to reach faster decisions than those that do not – Improve productivity, time to market and return on investment (ROI) and total cost of ownership (TCO) to gain a competitive advantage with mobile tools and easy-to-use techniques that will enable fact-based decisions.
  • Bad data costs the US economy $3.1 trillion each year – Banish bad data by integrating your data sources and analyzing and presenting data in a mobile environment to gain insight into trends, opportunities, issues and problems and reveal clear, concise soluti

‘If you are planning to acquire or upgrade a business intelligence or analytics app or solution to provide self-serve augmented analytics for your business users and improve productivity, access and data sharing, you will want to include the review of mobile business intelligence solutions in your requirements.’

Mobile business intelligence (BI) solutions improve user adoption, ensure access to data from anywhere and encourage the use of data-driven information across the enterprise.

If you want to support your business user team and provide a foundation for BI tools that will better serve your team and your customers, explore Smarten Mobile BI benefits and features, with powerful functionality and access for your business users including out-of-the-box Mobile BI and advanced analytics for every team member. For more information on Mobile BI and Augmented Analytics, read our article, ‘Mobile BI Business Use Provides Real Advantages.’

Original Post : Mobile BI Tools Solve Many Enterprise Issues!

Understanding How Businesses Use Mobile BI to Achieve Results!

Mobile BI Business Use Illustrates Real Advantages!

Mobile Business Intelligence (or Mobile BI) is defined as ‘a system comprising both technical and organizational elements that present historical and/or real-time information to its users for analysis on mobile devices such as smartphones and tablets (not laptops), to enable effective decision-making and management support, for the overall purpose of increasing firm performance.’

Aberdeen Group reports that businesses adopt Mobile BI to:

  • Improve business process efficiency
  • Improve employee productivity
  • Make better decisions, more quickly
  • Provide better customer service
  • Deliver real-time bi-directional data access to make decisions anytime and anywhere.

‘Mobile BI benefits go well beyond simple reporting and the sharing of data across user groups, to address real business issues and to keep users up to date and allow them to respond to real world, real-time issues.’

As local and global competition increases, most businesses are looking for ways to improve their competitive advantage, and to quickly adapt to the changing market, to employee needs and to customer buying behavior.

It can be helpful to consider some real-world business use cases, in order to understand the value and benefit of incorporating a Mobile BI solution within your technology landscape and your analytics approach.

The advantages of Mobile BI go beyond team collaboration and individual reporting needs, to provide the background and foundational information needed to make decisions on business strategy and to understand customer preferences.

Real World Business Use of Mobile BI Reveals Benefits and Advantages

The following list of companies represents a small sampling of businesses currently using Mobile BI to improve business results and efficiency:

Amazon – Amazon analyzes purchasing behavior and browsing history to predict what products a customer might want to see, and what they are likely to buy, personalizing the customer experience and making it easier for customers to complete a transaction. BI tools help the business to forecast demand and ensure that stock is available.

Starbucks – The business has implemented a loyalty program to help with customer engagement and sales, personalizing marketing strategies and allowing customers to order, pay and receive rewards. It gathers data using its digital channels and uses that data to create targeted offers and to improve customer retention, as well as increasing the amount customers spend during a visit.

Netflix – The company uses BI tools to personalize the viewing experience and to analyze customer viewing preferences and push specific options to the customer based on viewing history. Mobile BI tools allow teams to analyze and share information regarding regional viewing and to make decisions on the fly.

Uber – The company business model is dependent on the rapid changes and shifting behavior of customers from one local and regional area to the next. Real-time pricing and operational decisions are made to support surge pricing and driver deployment for high demand areas. The back-end systems and BI tools allow drivers to access information using the Uber app so that they can quickly respond to the changing environment.

Tesla – Mobile BI and wireless car data analytics allow Tesla to connect remotely to corporate offices and collect and analyze vehicle data to address issues and update customers on maintenance etc.

X/Twitter – Mobile BI provides support or moderators to identify and quickly address platform safety issues, violations, etc. The integration of artificial intelligence (AI) with BI tools allows the business to quickly respond and ensure a safe user experience.

Mobile BI provides the background and foundational information needed to make decisions on business strategy and to understand customer preferences.

These examples illustrate the many ways in which Mobile BI can be used to address business issues, providing user access and analytics for team members no matter where they are and how they need to use the data. Mobile BI benefits go well beyond simple reporting and the sharing of data across user groups, to address real business issues and to keep users up to date and allow them to respond to real world, real-time issues.

If you want to support your business user team and provide a foundation for BI tools that will better serve your team and your customers, explore Smarten Mobile BI benefits and features,  with powerful functionality and access for your business users including out-of-the-box Mobile BI and advanced analytics for every team member. For more information on Mobile BI and Augmented Analytics, read our article, ‘Understanding The Truth About Mobile BI.’

Original Post : Understanding How Businesses Use Mobile BI to Achieve Results!

Choose the Right Mobile BI Solution for Your Business!

What Do I Need to Know Before I Choose a Mobile Business Intelligence (BI) Solution for My Business?

What makes a great Mobile Business Intelligence (BI) solution? There are many factors to consider and, if you do not choose wisely, you risk a) spending a lot of money and getting very little in return, b) working with incorrect, old or incomplete data, c) having to upgrade and spend even more money, d) disappointing your team and falling short of objectives, e) missing your Citizen Data Scientist initiative goals.

Mobile BI Improves Productivity and Results!

Add Mobile BI for Your Team and Improve Access, Analytics and Business Decisions!

Recent surveys reveal that the mobile BI market is growing by leaps and bounds. Of those surveyed, over 35% of companies said that mobile BI is in use among their business users. While some businesses have yet to adopt BI tools or augmented analytics for their business users, many have done so, and are now in the process of adding mobile BI to the set of tools available to users. There is no doubt that the COVID pandemic affected this strategy, since many businesses are now embracing a full-time or a hybrid remote work environment that requires team members to have access to tools from wherever they are working.

White Paper – Generative AI (GenAI): The Benefits and Application of AI in Analytics

White Paper – Generative AI (GenAI): The Benefits and Application of AI in Analytics

If your enterprise wishes to consider AI in analytics, and plan for its future potential and growth, it is wise to first understand the state of the technology today, the various ways in which AI can inform and improve analytics for your business, the factors you will need to consider to choose the right analytics solution and the things your business should include in its vendor and solution review.

Mobile BI Tools for Citizen Data Scientists!

Mobile BI Tools Support Citizen Data Scientists and All Team Members With Access to Critical Data!

When a business takes on a Citizen Data Scientist initiative, it must provide the tools and techniques the business user will need to support the new role. Augmented Analytics is key – with features and tools that make it easy to integrate, find, analyze and share data across the enterprise.

Gartner has predicted that, ‘90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency.’

If your organization is doing it right, the Citizen Data Scientist initiative will incorporate support to change the culture, to update the employee evaluation process to encourage the use of analytics and fact-based decision-making, and other factors that influence user adoption and enable the business to move forward with a team alignment.

But one thing many businesses fail to consider is the need for these tools outside the walls of the office environment. If the global pandemic taught us anything is that many employees were forced to work at home or in settings outside the typical office facility. Today, many companies have embraced this concept on a long-term basis, allowing their employees to work from home, or in remote group locations. But even if your business is situated in one more office buildings or store fronts, the chances are good that your team members spend a certain amount of time working outside the office, after hours, on weekends, etc.

‘Mobile BI tools provide the support for your Citizen Data Scientists, data scientists, business analysts, team members, executives, and managers so that every business user can access and analyze data, share, and collaborate.’

Teams today are asked to do more with less and, as work hours expand, and the expectations of businesses change, the team must adapt. Managers, executives, IT teams and others find themselves in situations where they must check the status of a project, approve a purchase or resource acquisition, communicate with a team and assess the need to make changes – the list goes on and on!

Mobile BI Supports Citizen Data Scientists and Data Literacy

Mobile BI tools provide the support for your Citizen Data Scientists, data scientists, business analysts, team members, executives, and managers so that every business user can access and analyze data, share, and collaborate and make decisions on the fly, in a staff meeting, in an airport or hotel, or at home.

To ensure that you choose the right tools for your Citizen Data Scientists, look for a Mobile Business Intelligence solution that offers the following features and functionality:

  • Native app, with seamless user interface for a great user experience (Ux). Available for iOS and Android
  • Extends the office environment. Allows swift analysis and decisions from anywhere
  • Encourages user adoption and provides support for BI investments and data democratization
  • Access rights are defined on the server so security and privacy is ensured at all levels
  • Hosted anywhere within IT infrastructure – on premises, public or private cloud
  • Business Users have access to dashboards, reports, Clickless Analytics – Google-type Natural Language Processing (NLP) Search functionality
  • Start-up is easy, within a few minutes and support is readily available

‘One thing many businesses fail to consider is the need for BI tools outside the walls of the office environment.’

If you want to support your Citizen Data Scientists and every member of your business user team, explore Smarten Mobile Augmented Analytics And Mobile BI. Add powerful functionality and access for your business users with out-of-the-box Mobile BI and advanced analytics for every team member. For more information on Mobile BI and Augmented Analytics, read our article, ‘Understanding The Truth About Mobile BI.’

Original Post : Mobile BI Supports Citizen Data Scientists and Data Literacy!

Case Study : Augmented Analytics for a Share Broking & Securities Trading Company in India

Augmented Analytics for a leading Pharmaceuticals Company in Gujarat, India

The client is a leading financial securities firm that offers online digital contacts, transparent trading practices and extends personalized customer service and support. Their services include brokerage, investment advisory, financial services and portfolio management in stock markets, debt markets as well as derivatives markets. The company is a respected corporate member of the National Stock Exchange (NSE) of India.

Case Study : Augmented Analytics for a leading Pharmaceuticals Company in Gujarat, India

Augmented Analytics for a leading Pharmaceuticals Company in Gujarat, India

The client is a leading publicly listed Pharmaceuticals Company with a large shareholder base. The company manufactures all major dosage forms such as Tablets, Capsules, Injectables, Syrups, Ointments, etc.