The Client is an emerging insurance and investment group based in the United States. Its mission is to advance the insurance value chain with technology and services that will reduce cost, increase value, and provide a better experience for partners and customers.
Tag: Software Application Support
The Importance of Software and App Projects and Expert Skills!
Whether yours is a small or medium sized business (SME) or a large enterprise, your IT team is probably always overstretched. With ongoing maintenance and support, and small and large one-time projects, upgrades, and fixes, it is difficult (if not impossible) to take on other types of projects – projects that may drive the enterprise forward.
If your business is considering a Digital Transformation initiative, it may be mired in questions about the value vs. the cost and time to make this change. While it is true that a Digital Transformation initiative takes some effort, there are numerous long-term benefits to this effort. In this article, we explore four of the benefits of Digital Transformation, in hopes of helping your organization articulate and affirm the advantages to make a decision that is right for your enterprise.
As a business owner, manager or executive, you have probably read and heard a lot about Digital Transformation in industry publications and at conferences. As Gartner says, Digital Transformation is ‘the changes associated with digital technology application and integration into all aspects of human life and society. It is the move from the physical to digital’. If your business has embraced the concept of Digital Transformation and is ready to dive in and make it happen, you may be wondering about the pitfalls others have faced. A wise business manager wants to learn from the mistakes of others and increase their chances of succeeding without missteps.
Expert Software Application Maintenance and Support Services Can Help You NOW!
Your users (and maybe your customers) enjoy software and application solutions that you have designed, licensed and implemented. These familiar apps and software products provide a productive environment and support business processes and workflow and, in the case of your customers, these apps and software products generate revenue for your business.
Is There a Better Way to Ensure Timely Software Support and Maintenance?
Like most businesses, yours had probably grown and is vastly different now than it was at its inception. You’ve added software, maybe even built some yourself, and your technology infrastructure has changed to accommodate the changing times, security and user needs, etc. As your technology landscape changes and you add best-of-breed, enterprise applications, mobile apps and other solutions, you find yourself in a much more complex and detailed environment than you anticipated.
This Client is the leading forestry, timber harvesting and landscaping company in the U.K.. The Client has been in business for seventy (70) years and offers a broad range of market leading professional consulting and contracting services to woodland and forestry owners. The Client designs, plants, protects and maintains forests and provides engineering skills to access timber, as well as advising on funding acquisition, forestry technology, surveying and mapping forests and woodlands.
This Client designed and supports a mobile application and web portal. These solutions were developed to accommodate electronic management of all aspects of driver assignments and deliveries. The Client wished to transition to a Cloud-based solution and to partner with Elegant MicroWeb to obtain ongoing development and support services to ensure that it meets its SLA goals. The Elegant MicroWeb team designed and deployed the Cloud architecture on AWS with continuous integration and deployment to satisfy the requirement for high availability and scalability. The Elegant MicroWeb team reviewed functional and technical aspects of the application, and took over its maintenance, support and transfer of support in less than two (2) weeks. The Elegant MicroWeb team provided support to address the backlog of ticket management and implement the latest tools to achieve the Client goals with regular SLA reporting. The Client is now able to ensure scalability and high availability of this critical application within budget and with assured timeliness to achieve appropriate SLA goals.
Your Business May Be Small, But With Expert IT Consulting, You Can Do Big Things!
If you have a small or medium sized business, and your team has some great ideas for software applications, or software products, software re-engineering, user experience design, or maybe even a mobile application, it is understandable that you would be frustrated! If you have an in-house IT staff, they are nearly always swimming against the tide. There is too much to do and too few resources and you may not have the skill set or training to tackle these types of products. But, IT consulting and expertise is costly, right?
