Case Study: Elegant MicroWeb Forges a Partnership with UK Digital Agency for Offshore Development and Support

The Client Partner is a digital agency based in the United Kingdom. This long-standing business provides branding and digital solutions. Their core strength provides market differentiation with branding and print solutions. The Client team includes creative designers with graphic and web design skills. The business offers services including website, software, and web application development.

What began as a single project scope has expanded and deepened into a meaningful, seamless partnership between the Client and the Elegant MicroWeb team that has lasted more than five years and continues to grow with rich collaboration and a tandem team approach to planning, design, development and deployment. This partnership ensures seamless, comprehensive support for end-users of Client services and products and produces innovative, world-class solutions.

Case Study: Negotiation Approval & Workflow App for UK Construction Equipment Manufacturer Sales Team in India Office

This Client is based in the U.K. and is a leading manufacturer of earthmoving and construction equipment in India. The Client manufactures a wide range of world-class equipment in its state-of-the-art global factories. The Client has established business operations around the world and creates employment opportunities and programs to enhance skills, support the pursuit higher education and diplomas and create entrepreneur opportunities to help team members excel in their careers.

The Elegant MicroWeb team collaborated with the Client team to complete development, provide support for 3rd party security compliance testing and roll-out the Negotiation and Approval Workflow Application and deliver the solution to users based on Client requirements. The new solution created a seamless environment where users can quickly learn and complete tasks with an automated process and workflow for negotiations, pricing changes and approvals etc. This solution reduces the time required to process and complete the sales cycle and ensures that the customer interest is preserved, while improving productivity and assuring an accurate process that is easy to understand, monitor, manage and approve. As Client users embrace this solution, the Client plans to include roll-out to other international offices outside India.

Case Study: Complete ERP Solution for Gujarat State Forest Department Corporation Ltd.

The Gujarat State Forest Development Corporation Limited (GSFDC) in India is affiliated with the National Agriculture Commission (NAC) and works to eliminate the private trade used by forest dwellers in India to derive profit from the collection of Minor Forest Produce and to protect the economic interest of tribal cultures and other constituents.

The Client engaged Elegant MicroWeb to automate the complete process of procurement, manufacturing, selling, inventory management and distribution of goods within different units of the corporation, generate and track bills, receipts and invoices automatically through a system, and easily report on the information in the system. The resulting solution provides an ERP framework with a centralized view of all core activities and units and an advanced reporting system that is easy enough for all users to adopt. The solution includes features and functionality to address the various tasks and activities involved in the Client core business, including its Minor Forest Produce (MFP), Dhanvantari, Vanil Udyog, Plantation Project and Charcoal Activities and units to monitor, manage, plan and improve performance, and to support the technical, ethical and community goals and objectives across all locations and functions of the Client business.

Case Study: Fund Management System with Business Intelligence Analytics for India’s National Dairy Development Board

The National Dairy Development Board promotes finances and supports producer-owned and controlled organizations across India. Its programs and activities are designed to strengthen farmer cooperatives and to support national policies that are designed for the growth of these institutions. The NDDB site and team provides information for consumers, dairy farmers, cooperative and engineering services, sector analysis and studies and more. The client wished to upgrade and improve its technology and tools to support the NDDB team and its stakeholders and information consumers. The project requirements included a Fund Management system, integration with other NDDB systems, crucial analytical tools, financial systems with budget allocation and utilization tools and other features and functions to support the organization.

The Elegant MicroWeb team coordinated its project and support approach to provide solutions to manage finances, budgets, workflow and analysis with crucial support for growth, stability and advancement of the NDDB mission and vision. Elegant MicroWeb also provided support for NDDB analytical requirements with the Elegant MicroWeb flagship business intelligence solution, ElegantJ BI, with BI tools for reporting, personalized dashboards, mobile BI, KPIs and other sophisticated, easy-to-use business intelligence features.

Case Study: MS Azure-Based Multi-Tenant ERP App for Multi-Location IT Rental Business in India

The client is located in India and has been in business for nearly thirty (30) years. Its core business is the rental of IT hardware and equipment and support services for that equipment. The client has seven locations across India and employs more than 200 team members supporting customers across India. The client wished to develop a new application to support a multi-tenant architecture and sell the application as a solution to other companies in the rental business. The existing application was not scalable, and it was missing core components and architecture to support multi-tenant use.

Elegant MicroWeb worked with the client team to define and document requirements and a road map for the implementation of this new multi-tenant enterprise-wide ERP application. The solution is a cloud-based, multi-tenant system based on MS Azure, which can be accessed from any one of the client branches. The solution is designed to enable roll out of this solution to client customers in the future. The project was completed on time and on budget with seamless migration of data from the old system and no business disruption. The project outcome provided positive impact in the areas of productivity, user adoption and satisfaction and accuracy of reporting and planning.

Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

Case Study: Performance Management, Benchmarking Product Development & Maintenance

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

Case Study: UK Online Petition Management for eGovernance

An internet community, market research, consultation and eDemocracy solution provider in the UK engaged Elegant MicroWeb to design and develop a solution to manage online petitions for eGovernance. The business focuses on thought leadership and on gathering feedback and opinion to help government and private organizations make sustainable decisions. The solution allows patrons to weigh in on topics, causes and issues of common interest.

Elegant MicroWeb worked closely with the business team from concept through solution design, development and implementation. The solution includes an administrative interface to manage petitions, accept and reject petitions, publish and email results. The User (client) interface, allows users to create, search and view petitions, sign a petition, open and close petitions and view rejected petitions. The solution was built for Windows operating system, on a .Net framework with a SQL Server back end.

Case Study: Customer Loyalty Software Product Widget for UK eConsulting, Market Research Firm

Elegant MicroWeb worked with a UK eConsulting, Market Research business to design a web-based widget to measure customer satisfaction and increase customer loyalty. Customers were asked just one question and the responses were analyzed to enhance and improve products and services offered by the organization over the period. In order to meet business objectives the widget had to be easy to configure, and easy to promote and use to obtain maximum responses. Personalized emails were sent, with a unique URL so the users could respond without the need to register. Feedback request could be offered via various web channels.

Elegant MicroWeb analyzed requirements, and designed and built a widget to allow customer managers to create just one question – loyalty question. Once a question is created, customer manager (administrator) can select respondents, design personalized email and rating scale for participant response. Response tracking processes allowed the business to follow-up non respondents and track responses. App also included response analysis and categorization to measure customer loyalty index over the period of time.

Case Study: Web-Based Community Software Product for UK Idea Management Business

A U.K. internet community, market research and consultation, eDemocracy solution provider selected Elegant MicroWeb to design a web-based software product that would enable users to create employee, stakeholder, customer and citizen communities and encourage collaboration, feedback and the structuring of ideas and innovation processes. The solution would support open communities, as well as communities requiring invitation and registration. The objective was to help the business gain deeper insights and deliberative engagement with customers, stakeholders and thought leaders.

The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability. User roles include Administration, Registered users, Invited Users and Anonymous Users. Elegant MicroWeb services included requirements and feasibility planning and studies, design, development, customization, deployment and user acceptance testing (UAT).