Case Study : Mobile App Development & Portal for Canada-Based Multi-Service Home Service Provider

The Client is a longstanding, local service provider for home services in Canada. Its business includes activities range from quoting and bidding services to scheduling, monitoring and managing services through to project and support completion. The Client business supports home and property owners in Canada.

The Elegant MicroWeb team worked collaboratively with the Client team to understand and execute project objectives and to build a solution to support the Client business, service providers and property owners with workflow and productivity tools that will ensure a seamless process to find services, obtain or provide bids, approve projects and monitor and manage projects from inception to completion with full insight and accountability and thereby achieve a worry-free home or property service and repair experience that will save time, money and effort.

Case Study: Elegant MicroWeb Forges a Partnership with UK Digital Agency for Offshore Development and Support

The Client Partner is a digital agency based in the United Kingdom. This long-standing business provides branding and digital solutions. Their core strength provides market differentiation with branding and print solutions. The Client team includes creative designers with graphic and web design skills. The business offers services including website, software, and web application development.

What began as a single project scope has expanded and deepened into a meaningful, seamless partnership between the Client and the Elegant MicroWeb team that has lasted more than five years and continues to grow with rich collaboration and a tandem team approach to planning, design, development and deployment. This partnership ensures seamless, comprehensive support for end-users of Client services and products and produces innovative, world-class solutions.

Case Study: Negotiation Approval & Workflow App for UK Construction Equipment Manufacturer Sales Team in India Office

This Client is based in the U.K. and is a leading manufacturer of earthmoving and construction equipment in India. The Client manufactures a wide range of world-class equipment in its state-of-the-art global factories. The Client has established business operations around the world and creates employment opportunities and programs to enhance skills, support the pursuit higher education and diplomas and create entrepreneur opportunities to help team members excel in their careers.

The Elegant MicroWeb team collaborated with the Client team to complete development, provide support for 3rd party security compliance testing and roll-out the Negotiation and Approval Workflow Application and deliver the solution to users based on Client requirements. The new solution created a seamless environment where users can quickly learn and complete tasks with an automated process and workflow for negotiations, pricing changes and approvals etc. This solution reduces the time required to process and complete the sales cycle and ensures that the customer interest is preserved, while improving productivity and assuring an accurate process that is easy to understand, monitor, manage and approve. As Client users embrace this solution, the Client plans to include roll-out to other international offices outside India.

Elegant MicroWeb Develops Dealer and Quote Management Portal for India Cable Solutions and Products Business

This Client is a leading supplier of integrated solutions and branded products in the field of cable and connection technology. Its business market includes all of India with offices around the country. The business originated in Germany and today is active world-wide

The Elegant MicroWeb team collaborated with the Client team to develop requirements and design, develop and implement a Dealer and Quotations Management Portal, based on Client business requirements. The team delivered a seamless user experience with appropriate administrative and user access roles and security, and meaningful reporting and views to support user, customer, dealer, product and process requirements and ensure that approval processes, tracking and monitoring are completed in an effective and timely manner with full insight into the status of tasks and activities at every level. The project outcome automated processes and workflows to support the entire quotation process and makes it easier to categorize and manage roles, and organize tasks to support dealers, internal team members and customers and easily calculate and track profit margins for greater transparency across departments. The resulting approval process is easy and allows for swift approval and closure to improve business productivity and results.

Table Booking and Advance Food Ordering Mobile App and Portal Supports Qatar-Based Restaurant Technology Solution

This Client established a business to serve the global restaurant market with a solution that would support table booking and advance food ordering. The Client team is comprised of technical and business professionals who came together to collaborate on an idea that would cater to the global restaurant market starting in the Qatar region and expanding from there.

Elegant MicroWeb worked closely with the Client team to plan, design, develop and build solutions that would support the start-up concept and roll-out and achieve the business vision with solutions that are designed to assist foodies, restaurant patrons and restaurant owners and managers with worry-free, intuitive features for restaurant promotion and management, table reservations, advance food ordering, sharing restaurant recommendations and more. The Client roll-out will begin in Qatar with a planned global roll-out to restaurants and users around the world!

Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

Elegant MicroWeb Provides Mobile App Development and Portal for Multi-Service Property Repair Contractor

This client wished to provide a mobile application that would enable consumers to review, schedule, track and pay for services in an easy-to-use mobile application environment. The client also wished to provide easy-to-use, dependable tools to its internal administration and field staff to coordinate and track services.

Elegant MicroWeb built and implemented a solution to allow customers to download the mobile app or utilize their browser to access the client portal and access services. Client customers can register, browse through services available in their area, see rates and estimates for a particular service, schedule a service and pay online. The solution also provides full administrative backend control to administration staff to manage and track customers, field personnel, availability, allocation of tasks, invoicing, orders, and configuration of dynamic pricing based on customer postcodes. The successful completion and delivery of this solution improved client visibility and service and increased customer satisfaction.

Native Mobile App Integration with Magento Platform for Digital Rewards Business in Australia

This Australian business provides digital rewards and products to a customer base that exceeds 6 million members. Customer business subscribers use these services to offer loyalty and reward programs to employees thereby improving employee satisfaction and expanding employee benefits.

Elegant MicroWeb was asked to upgrade and improve the existing Magento-based eCommerce site and build a mobile app that would integrate with the Magento platform. The resulting mobile app was designed and developed to integrate with the Magento-based eCommerce site, and provide an easy-to-use mobile app to improve user adoption and broaden the client market and subscriber base. The new mobile app allows the client to better serve its business customers, and by extension, the end-users who enjoy these employee benefits.

Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

Performance Management, Benchmarking Product Development & Maintenance

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.