Case Study: Negotiation Approval & Workflow App for UK Construction Equipment Manufacturer Sales Team in India Office

This Client is based in the U.K. and is a leading manufacturer of earthmoving and construction equipment in India. The Client manufactures a wide range of world-class equipment in its state-of-the-art global factories. The Client has established business operations around the world and creates employment opportunities and programs to enhance skills, support the pursuit higher education and diplomas and create entrepreneur opportunities to help team members excel in their careers.

The Elegant MicroWeb team collaborated with the Client team to complete development, provide support for3rd party security compliance testing and roll-out the Negotiation and Approval Workflow Application and deliver the solution to users based on Client requirements. The new solution created a seamless environment where users can quickly learn and complete tasks with an automated process and workflow for negotiations, pricing changes and approvals etc. This solution reduces the time required to process and complete the sales cycle and ensures that the customer interest is preserved, while improving productivity and assuring an accurate process that is easy to understand, monitor, manage and approve. As Client users embrace this solution, the Client plans to include roll-out to other international offices outside India.

Elegant MicroWeb Develops Dealer and Quote Management Portal for India Cable Solutions and Products Business

This Client is a leading supplier of integrated solutions and branded products in the field of cable and connection technology. Its business market includes all of India with offices around the country. The business originated in Germany and today is active world-wide

The Elegant MicroWeb team collaborated with the Client team to develop requirements and design, develop and implement a Dealer and Quotations Management Portal, based on Client business requirements. The team delivered a seamless user experience with appropriate administrative and user access roles and security, and meaningful reporting and views to support user, customer, dealer, product and process requirements and ensure that approval processes, tracking and monitoring are completed in an effective and timely manner with full insight into the status of tasks and activities at every level. The project outcome automated processes and workflows to support the entire quotation process and makes it easier to categorize and manage roles, and organize tasks to support dealers, internal team members and customers and easily calculate and track profit margins for greater transparency across departments. The resulting approval process is easy and allows for swift approval and closure to improve business productivity and results.

Table Booking and Advance Food Ordering Mobile App and Portal Supports Qatar-Based Restaurant Technology Solution

This Client established a business to serve the global restaurant market with a solution that would support table booking and advance food ordering. The Client team is comprised of technical and business professionals who came together to collaborate on an idea that would cater to the global restaurant market starting in the Qatar region and expanding from there.

Elegant MicroWeb worked closely with the Client team to plan, design, develop and build solutions that would support the start-up concept and roll-out and achieve the business vision with solutions that are designed to assist foodies, restaurant patrons and restaurant owners and managers with worry-free, intuitive features for restaurant promotion and management, table reservations, advance food ordering, sharing restaurant recommendations and more. The Client roll-out will begin in Qatar with a planned global roll-out to restaurants and users around the world!

Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

Elegant MicroWeb Provides Mobile App Development and Portal for Multi-Service Property Repair Contractor

This client wished to provide a mobile application that would enable consumers to review, schedule, track and pay for services in an easy-to-use mobile application environment. The client also wished to provide easy-to-use, dependable tools to its internal administration and field staff to coordinate and track services.

Elegant MicroWeb built and implemented a solution to allow customers to download the mobile app or utilize their browser to access the client portal and access services. Client customers can register, browse through services available in their area, see rates and estimates for a particular service, schedule a service and pay online. The solution also provides full administrative backend control to administration staff to manage and track customers, field personnel, availability, allocation of tasks, invoicing, orders, and configuration of dynamic pricing based on customer postcodes. The successful completion and delivery of this solution improved client visibility and service and increased customer satisfaction.

Native Mobile App Integration with Magento Platform for Digital Rewards Business in Australia

This Australian business provides digital rewards and products to a customer base that exceeds 6 million members. Customer business subscribers use these services to offer loyalty and reward programs to employees thereby improving employee satisfaction and expanding employee benefits.

Elegant MicroWeb was asked to upgrade and improve the existing Magento-based eCommerce site and build a mobile app that would integrate with the Magento platform. The resulting mobile app was designed and developed to integrate with the Magento-based eCommerce site, and provide an easy-to-use mobile app to improve user adoption and broaden the client market and subscriber base. The new mobile app allows the client to better serve its business customers, and by extension, the end-users who enjoy these employee benefits.

Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

Performance Management, Benchmarking Product Development & Maintenance

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

UK eDemocracy Co. Achieves Dependable Application Security and Standards Compliance

Elegant MicroWeb worked with a leading internet community, consultation and eDemocracy solution provider in the U.K. to help them achieve their application security and compliance objectives. The business wished to ensure compliance with government standards and best practices in application security to protect their data and business from hacking and security threats. Even the slightest security breach would damage the reputation of the business and have financial and legal implications, so it was critical that their solutions and systems were designed to meet or exceed industry and government standards.

A stringent security audit was performed by a 3rd party security expert. The Elegant MicroWeb team provided a stable, high performance application architecture based on Microsoft platforms to ensure web application security and accessibility standards compliance. Services included research, identification and interpretation of the best security practices, mapping of standards to technology platforms, identification, resolution, testing and implementation of all standards and coordination of third party security verification.

UK-Based Co. Gets Integrated, Personalized Fulfillment Services for Merchants

A UK-based well known logistics fulfillment and redemption business asked Elegant MicroWeb to assist in the development of a high-performance platform for off-the-shelf services to accommodate merchants and create a personalized fulfillment and redemption portal. Elegant MicroWeb created an easy-to-use interface so that merchants could easily and quickly create personalized stores, enable integration of order APIs, payment gateways, ecommerce sites, and provided alert, notification and reporting capabilities for finance, stock, redemption, shipment tracking and more.

The Elegant MicroWeb team designed architecture and developed a logistics fulfillment portal. The portal has four interfaces (administration, supplier, merchant, and agent) and allows for order dispatch, order and shipment tracking. eCommerce plug-ins allow merchants to send order details from ecommerce sites to the system. The solution also includes file import, reporting, email notification or voucher redemption, delivery and tracking and integration of popular payment gateways and shipping systems. With this solution, Elegant MicroWeb ensured swift delivery of quality products and services to merchants and end users.