We are a leading logistics service provider in India, offering customized solutions to all industrial sectors. Since past few years, we are using technology increasingly to offer better customer service and achieve greater operational efficiency. We also wanted to have the benefits of interactive reports and dashboards and implement KPI for performance management across the organization. After evaluating various products, we selected Smarten and are glad at our choice.
Smarten’s approach to understanding the requirements has been significant throughout. With the help of their team, the data managed through our RLogic ERP has been pulled to the BI and rolled out three important modules – booking, vehicle costing, and customer exposure. The Smarten support was always responsive to our queries and are skilled in providing functional solutions.
We look forward to adding more modules to the Smarten platform and make it a single point platform for meeting all our management information needs.
We highly recommend this product!