What Do I Need To Know About Creatio Development?

Is Creatio a Good Low-Code, No-Code Development Choice?

There are numerous crucial considerations involved in the process of development of a software product for the consumer market, or an application for business users. One of the most important factors in solution development is choosing the platform upon which you will build your mobile application, your software product or your business application. Today’s industry publications and technology journals are full of articles about low-code and no-code development technologies and techniques. In this article, we will focus on the concept of low-code/no-code and, specifically, the Creatio solution. Gartner Defines Enterprise Low-Code Application Platforms (LCAPs) as platforms for accelerated development and maintenance of applications, using model-driven tools for the entire application’s technology stack, generative AI and prebuilt component catalogs. Before we move on to discussing the benefits, advantages, challenges and development factors within the Creatio environment, let us take a moment to further define low code and no code development.

‘By incorporating AI within its development environment, Creatio allows developers and businesses to create ‘smart’ components and application that will take automation and personalization to the next level.’


What is Low-Code?

Here is a brief description of the low-code development definition. This approach supports the development team by decreasing the amount of ‘from scratch’ coding required, and creating a foundation of reusable code with components that become building blocks for future development. This development approach allows programmers to leverage low-code user interface components roughly 80% of development tasks, thereby limiting the manual coding efforts to 20% of developer time. Because low-code application development requires a knowledge of other tools and development skills, it is typically used by professional programmers with coding skills and knowledge. A Low-Code development platform allows developers to extend component libraries and web frameworks to address specific use cases. Developers can work faster and more precisely with proven tools and combine coding and programming experience with tools designed for rapid software development.


What is No-Code?

Low and no code tools are not exactly the same. No-Code approach utilizes a visual workflow in an Integrated Development Environment (IDE), eliminating the need for manual coding. This technique creates a kind of ‘snap in’ system of components that developers can use and reuse to solve problems and create features and functionality. This closed system of tools restricts the developer by limiting use to pre-existing capabilities and user interface tools. The No-Code approach can provide a start-up with quick results and foundational features and allow them to enter the market and build visibility. Now that we have a better understanding of low-code/no-code app development, let us consider how technology research firms and publications see these development techniques.

  • According to the world-renowned Technology Research Firm, Gartner, ‘low-code platforms will be used in 65% of application development by the end of this year.’
  • Gartner Suggests that, ‘the key differentiating factor between low-code and no-code development is the target audience. As low-code development still requires technical skill and coding knowledge, low-code development platforms are primarily suited to developers. These platforms help good developers code faster.’
  • ResearchGate provides a comprehensive overview of capabilities and limitations of these techniques to help you understand the differences between low-code and no-code development, and when it is best to use each approach.
  • According to Gartner, the low-code/no-code market has expanded at a compound annual growth rate of 23% since 2018 and is accelerating.
  • Mendix states that 44% of organizations now have at least one low-code application in production.
  • Salesforce reports that 69% of businesses will adopt low-code platforms within a year

As you can see, there is ample research and industry support for the low-code, no-code (LCNC) development environment. If your business is seriously considering this approach, you may wish to review the Creatio Development Environment, which incorporates LCNC as a primary driver to support programmers and developers.

 

What is Creatio Low-Code No-Code Development and How Is It Used?

What is Creatio?

Creatio is a no-code application platform that is ideal for businesses that are focused on Customer Relationship Management (CRM), marketing, sales and service, and for the banking, insurance, credit unions, retail, transportation, business services, and telecommunications industries. Its no-code, open platform environment enables custom business applications for quick results. The Creatio platform is designed with composable architecture, and does not require coding. It provides a simple, secured environment with frequent upgrades, and good performance and reliability. To understand how Creatio and its AI-enabled environment can be used in business, let’s look at some business use cases.


Process Management

Your enterprise can automate business processes to improve productivity, reduce costs and increase efficiency.

Financial Services, Loans, Real Estate, Banking – These businesses have established processes for reviewing and approving contracts, loans, business service relationships, etc. Process management automation can handle documents, emails, and approvals to ensure appropriate communication with clients and complete the cycle quickly with process automation.

Human Resource Management – There are many functions within the HR environment that can be automated: approving vacation time, submitting benefit forms, sending out recruiting emails and follow-up, scheduling onboarding activities and training, etc.

IT Support – Software vendors and in-house IT professionals can use business process automation to create support tickets and to assign tasks to personnel for follow-up and completion. The process can include calendar reminders and easily allow the team to add notes and close tickets, and it can follow-up by sending an evaluation survey to the client or team member who requested the support.


AI Automation Tools

By incorporating AI within its development environment, Creatio allows developers and businesses to create ‘smart’ components and application that will take automation and personalization to the next level.

Retail – The integration of these tools can help a retail business personalize customer experiences by gathering and analyzing customer data and purchasing behavior and suggesting products and product bundles with personalized email offers or personalized messages served on the business website. Chatbots can provide customer support and answer questions about orders, shipping, etc.

Manufacturing and Production – The enterprise can gather data in real-time to minimize equipment downtime and anticipate maintenance issues, to provide demand forecasting and improve logistics.

Transportation – AI-enabled tools can be used to manage fleets and appointments, to monitor and manage vehicle performance and maintenance, and to reduce downtime and fleet shortages. These tools can also provide real-time monitoring of weather, traffic and delivery schedules.

 

For a more detailed discussion of Creatio low-code, no-code development, explore our complementary article, ‘Creatio Low-Code And No-Code Development: What Is The Creatio LCNC Platform And When And How Can My Business Use Creatio?

‘The Creatio platform is designed with composable architecture, and does not require coding. It provides a simple, secured environment with frequent upgrades, and good performance and reliability.’


Explore our complementary articles: MVP Software Development: Everything You Need To Know (The What, Why And How),’ ‘Mobile App Development Is Important To Business, So Are Mobile App Programmers,’ ‘What Are The Pros And Cons Of Flutter Programming?,’ and ‘What Is Laravel Programming; What Are Its Benefits And Challenges?,’ ‘Hybrid Mobile Application Development: The What, Why And How,’ and ‘What Is MEAN Stack, What MEAN Stack Is NOT, Why Choose MEAN Stack Development And How To Hire MEAN Stack Developers,’ ‘What Is Low-Code, No-Code Development? How Can It Support My Business Application And Software Product Development Needs?

For a detailed discussion of Creatio, explore our complementary article, ‘Creatio Low-Code And No-Code Development: What Is The Creatio LCNC Platform And When And How Can My Business Use Creatio?,’ ‘Why Should I Use Creatio Development For My Business Project,’ ‘When NOT To Use LCNC And Creatio,’ and ‘How To Hire Creatio And LCNC Programmers.’

Contact Us to find out how our skills, experience and services can benefit your enterprise, and how our Technology resources can support your needs. Our skilled, no-code and low-code development services provide support for all popular platforms with experienced developers. Hire low-code, no-code programmers, discover the many Enterprise Software Services available and get started today on your business or consumer software, web application or mobile app project.

 

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    Smarten Support Portal Updates – March – 2025!

    Is the Citizen Data Scientist Approach Right For My Business?

    Find Out the How of the Citizen Data Scientist Approach

    In 2016, the technology research firm, Gartner, coined the term ‘Citizen Data Scientist,’ and defined it as ‘a person who creates or generates models that leverage predictive or prescriptive analytics, but whose primary job function is outside of the field of statistics and analytics.’

    ‘When business users make the transition to Citizen Data Scientists with access to augmented analytics solutions, they can provide additional value to the team, to managers and executives and allow IT and data scientists to focus on strategic goals.’

    In the ensuing years, the Citizen Data Scientist role has become more refined, and those businesses that embrace this approach have seen real benefits. But just who are Citizens Data Scientists, and how does a business recognize candidates and benefit from enabling this role?

    What Does the Citizen Data Scientist Concept Entail, and Can My Business Capitalize On Its Potential?

    How Do I Find Citizen Data Scientist Candidates Within My Business? You will find your Citizen Data Scientist candidates among your business users and team members. They are curious and eager to learn new skills to contribute to the organization and to hone their skills for career advancement. Team members who make great Citizen Data Scientists are often power users, and are acknowledged as leaders within their own team. They are NOT IT professionals, analysts or data scientists but they share a common characteristic for precision and wanting to get it right the first time.

    What Does a Citizen Data Scientist Do? Within the context of their roles and responsibilities, every business user needs clear, meaningful information to make fact-based decisions and recommendations. Citizen Data Scientists use data to create reports on a daily basis. As the Citizen Data Scientist role evolved, team members have leveraged the advantages of this data to share reports, to create and format presentations for recommendations and suggested changes to support pricing decisions, hiring, production, new products and services, financial investments, marketing and advertising campaigns, and many other decisions. As the movement grows within your organizations, you can enable data democratization and improve data literacy. Citizen Data Scientists can also work with IT, data scientists and business analysts to share their research and analytics when the business feels it is necessary to take the analytics to another level to ensure credibility for strategic decisions.

    What Tools and Training Does a Citizen Data Scientist Need? One of the primary reasons the Gartner predictions have come to fruition is he evolution of the business intelligence (BI) and augmented analytics market to support the concept of Citizen Data Scientists. Today’s analytics solutions are easy-to-use, self-serve tools driven by Natural Language Processing (NLP), and machine learning, as well as Artificial Intelligence (AI). All of these technologies come together to support the business user and provide tools that are sophisticated in their functionality, yet intuitive and easy for a business user. These tools do not require IT skills or data science knowledge. When the team uses these tools, they can adopt a common language and techniques to work with IT and data scientists to create use cases and refine and share reports, formats and outcomes. The more complete, and intuitive the solution, the less training and onboard time the user will require. There are simple, Free Training Courses available that can help your business and your team understand the uses and benefits of this approach and enable user adoption.

    When business users make the transition to Citizen Data Scientists with access to augmented analytics solutions, they can provide additional value to the team, to managers and executives and allow IT and data scientists to focus on strategic goals. Using Augmented Analytics Tools like self-serve data preparation to gather and prepare data, and smart data visualization to receive suggestions and recommendations on how to best view data, users can combine predictive analytics to forecast and model, and sophisticated tools like anomaly monitoring, key influencers, and sentiment analysis to gain crucial insight into changes in customer buying behavior, supplier issues, product time-to-market, trends, patterns and opportunities with dependable metrics to make data-driven decisions.

    ‘The Citizen Data Scientist role has become more refined, and those businesses that embrace this approach have seen real benefits.’

    If your business wishes to capitalize on the potential of the Citizen Data Scientist approach, it important to work with an IT Partner who can help you define your requirements and strategize for optimal success, providing the augmented analytics tools and knowledge of the industry that is required to position you for success.

    Original Post : Is the Citizen Data Scientist Approach Right For My Business?

    Understanding GenAI and Agentic AI: What’s the Difference?

    Choose or Combine GenAI and/or Agentic AI for Apps

    The only way to avoid news of Artificial Intelligence (AI) is to move to the top of a mountain and leave all your devices behind. Talk of AI is everywhere. So, it is no surprise that most businesses are considering how to incorporate artificial intelligence (AI) into their consumer apps, business applications, websites and mobile applications.

    Gartner predicts that within the next few months, ‘…40% of enterprise applications will have embedded conversational AI.’

    As you discuss AI opportunities with your team and your IT consultant, be sure you understand the terminology. There is a distinct difference among AI technology, products and solutions and the industry often uses the terms interchangeably.

    In this article, we will discuss the difference between two types of Artificial Intelligence (AI) development your business may be considering, namely, Generative AI (GenAI) vs. Agentic AI.

    Generative AI (GenAI)

    This technology is form of AI designed to understand and respond to prompts and to generate text, images (including video) and other media. To function, GenAI models must be trained, using large datasets. By analyzing these datasets, the system can learn to spot repetitive results, trends and patterns. Generative AI utilizes neural networks to recognize and identify these patterns in ‘training’ data, and use that data to generate content.

    Here are some of the models in use today:

    Multimodal Models

    These models can process and integrate information in the form of text, audio, images and video, gestures and facial expressions, etc. Tools like DALL-E, Stable Diffusion, and ChatGPT are based on multimodal models.

    Large Language Models (LLM)

    LLM is used to understand and generate language. It uses a large volume of data and parameters to train the model.

    Variational Autoencoder (VAE)

    This model provides probabilistic graphical models and variational methods.

    Generative Adversarial Network (GAN)

    This machine learning framework consists of two neural networks competing for a ‘win’ or for the best result.

    Use Case Examples

    Marketing – A business might use Generative AI (GenAI) to create customized, targeted marketing content and social media posts to attract a certain demographic or customer without the need for professional knowledge or human intervention, so the team can focus on critical operations and strategic goals. Using training data, the GenAI model will produce contextual content specifically designed to target customers in a particular market niche.

    Reporting and Visualization – When an analytical solution incorporates GenAI within its software or app, it can improve the clarity and precision of the data presented. Using visualization, graphs, images and combining those with summaries and details can provide reports and presentations that are clear and suitable for all audiences, including management and executives, as well as teams and staff members.

    Technology – Combine GenAI with search optimization, rules-based systems for natural language generation and chatbots, with simulation, with non-generative ML to classify and segment data, or with graphs. Combining techniques can reduce costs, while delivering appropriate performance, efficiency and accuracy.

    For more information about Generative AI (GenAI) benefits and uses, see our free white paper, ‘Generative AI (GenAI): The Benefits And Application Of AI In Analytics.’

    Click Here to download the whitepaper.

    Agentic AI

    This artificial intelligence (AI) approach goes well beyond the ubiquitous platforms such as ChatGPT and other popular AI tools with sophisticated reasoning and iterative planning features to autonomously solve complex, multi-step problems.
    • Flexibility and precision
    • Extended reach and scalability
    • Autonomous capabilities
    • Intuitive capacity
    Agentic AI independently and autonomously performs tasks and augments other systems to complete workflow and tasks using tools and processes within a solution or system. It is capable of solving complex problems and taking action and can perform interactive tasks, operating outside the typical machine learning (ML) environment of a classic AI trained model to achieve true process automation.

    Use Case Examples

    Marketing – Your business might use Agentic AI to automate tasks and schedules, track performance and monitor spending. These AI agents can be categorized to handle specific tasks like creating copy and content, choosing a target audience and monitoring and reporting on marketing campaigns.

    Research – Use multi-agent AI models to scan and analyze research, articles and databases and suggest improvements, identify new solutions or products using existing technologies, materials, etc.

    Manufacturing – Agentic AI uses sensors attached to machines, components, and other physical assets to predict wear-and-tear and production outages, and sending alerts or initiating processes to mitigate probable issues, avoiding unscheduled downtime and associated costs to manufacturers.

    Gartner has predicted that ‘Agentic AI will introduce a goal-driven digital workforce that autonomously makes plans and takes actions — an extension of the workforce that doesn’t need vacations or other benefits.’

    Is GenAI OR Agentic AI Right for My Business or Consumer App, or Should I Choose Both?

    When GenAI and Agentic AI are combined, the business can build a technology that creates contextual content and is capable of taking autonomous action and making routine decisions, so the enterprise can optimize human and technology resources to scale operations and provide targeted, personalized customer service to enhance customer satisfaction and ensure efficiency and productivity within the organization.

    By employing cutting-edge Artificial Intelligence (AI) Technology and expert predictive and data science services, the enterprise can gather, produce and analyze information from disparate data sources, and use that data to create products, enhance services, improve productivity and improve market position, all with the support of a team that is skilled in AI, Data Science, Data Engineering and Predictive Analytics. Contact Us to find out how Generative AI (GenAI), Agentic AI and other AI technologies and services can support your software applications, mobile application, or software product ideas, and advance Digital Transformation (Dx).

    Original Post : Understanding GenAI and Agentic AI: What’s the Difference?

    Case Study : Augmented Analytics for Global Telecommunications Infrastructure Solutions Provider!

    Augmented Analytics for Global Telecommunications Infrastructure Solutions Provider

    This Client is a global telecommunications infrastructure provider, offering comprehensive end-to-end solutions for wireless network planning, optimization, and performance management. It offers services to over thirty (30) Tier 1 and Tier 2 telecom operators and Original Equipment Manufacturers (OEMs) worldwide, and excels in advanced 5G NR and LTE-A technologies as well as legacy networks. Business services include RF Planning, Optimization, Quality of Service (QoS) Benchmarking, In-Building Solutions, and skilled Manpower Deployment to provide seamless execution across diverse environments. The Client operates in more than fifteen (15) countries and spans five (5) continents.

    Why Choose Augmented Analytics with Low-Code, No-Code Development

    Low Code No Code Development Supports Analytics Performance

    Within the very near future, it is estimated that 70% of all software and application design will include a component of low-code or no-code development. So, it is no surprise that analytics software and tools are also affected by this trend. While advanced analytics and augmented analytics solutions provide a sophisticated, complicated underpinning of algorithms and analytical techniques, the average enterprise expects (and should look for) tools that are easy to use, so they can improve data literacy and data democratization and leverage analytics within the organization at the business user level, to improve results and efficiency.

    It may be difficult to understand how such complex systems can benefit from the no code, low code approach, since the very concept of this approach seems at odds with the complexity of an analytical solution, but nothing could be further from the truth. When applied appropriately, these techniques can benefit the foundation of the augmented analytical solution and the users of those solutions.

    • Time and Expense – In a world where new features and functionality must keep pace with market demand, the emergence of no-code and low-code allows developers to add analytical functionality quickly, while controlling costs and time to market.
    • Business and Market Requirements – As organizations and business users embrace analytics, the need for new types of visualization, reporting and features changes quickly. In order to stay abreast of these changes and offer businesses the products they need, analytical vendors can quickly leverage, modify and develop new approaches to satisfy user requirements. Vendors can accommodate business-specific needs and data visualization requirements without time-consuming, expensive customization.
    • Integration of Third-Party Apps – Low-Code, No-Code capabilities support the easy integration of other enterprise applications and solutions and allow data analysis across the organization.
    • Performance and Scalability – Low-Code and No-Code solutions and platforms enable high-performance, scalable solutions and ensure that businesses can accommodate an expanding user base and data volume.
    • Compliance, Data Security and Industry Standards – No Code, Low-Code development includes data encryption features and user access security controls to mitigate risk, and protect data integrity and privacy.
    Augmented Analytics with Low-Code, No-Code Development Provides Performance and Adaptability

    If you are still wondering whether low-code and no-code approaches are appropriate for software and applications, consider these predictions and statistics from technology research organizations:

    • Gartner predicts that 75% of new software solutions will incorporate a low-code approach to development.
    • By some estimates, the use of low-code, no-code and artificial intelligence in analytics solutions has increased user access to analytics by as much as 56%.
    • Gartner predicts that organizations that lack a sustainable plan to operationalize and manage data and analytics will face a two-year setback in their data and technology efforts.

    Choosing the right self-serve, augmented analytics solution can help the enterprise build a crucial foundation for analytics, for transition of business users into a Citizen Data Scientist role and for improved time-to-market, decision-making and collaboration. The use of new and cutting edge technologies and the seamless incorporation of these technologies is critical to the success of the analytical application implementation and to return on investment (ROI) and total cost of ownership (TCO) metrics.

    Select and implement an Augmented Analytics Solution with business intelligence (BI) and advanced capabilities and enjoy the benefits of advanced technologies like Artificial Intelligence (AI) And Low-Code, No-Code (LCNC) techniques to ensure affordable, flexible solutions that every user can leverage, no matter their skillset or technical capabilities. Read our free article, ‘The Benefits Of Low-Code No-Code in Augmented Analytics.’

    Original Post : Why Choose Augmented Analytics with Low-Code, No-Code Development!

    Predictive Analytics Supports Citizen Data Scientists!

    Use Predictive Analytics for Fact-Based Decisions

    Like every other business, your organization must plan for success. In order to do this, the team must have a dependable plan and be able to forecast results and create reasonable objectives, goals and competitive strategies. These plans and forecasts will support investment in technology, appropriate resources and hiring strategies, additional locations, products, services and marketing strategies, partnerships and other components of business management to ensure success.

    Forecasting and planning cannot be based on opinions or guesswork. It must be based on historical data, facts and clear insight into trends and patterns in the market, the competition and customer buying behavior. To accomplish these goals, businesses are using predictive modeling and predictive analytics software and solutions to ensure dependable, confident decisions by leveraging data within and outside the walls of the organization and analyzing that data to predict outcomes in the future.

    ‘Every industry, business function and business users can benefit from predictive analytics.’

    According to CIO publications, the predictive analytics market was estimated at $12.5 billion USD in 2022 and is expected to reach $38 billion USD by 2028.

    Predictive Analytics is Beneficial for Every Industry and Business Function

    Predictive analytics encompasses techniques like data mining, machine learning (ML) and predictive modeling techniques like time series forecasting, classification, association, correlation, clustering, hypothesis testing and descriptive statistics to analyze current and historical data and predict future events, results and business direction.

    When a business selects predictive analytics tools that are suitable for business users and team members, it can leverage sophisticated algorithms and analytical techniques in an easy-to-use environment to enable every team member to contribute to the bottom line by allowing them to gain insight into data and use that insight to make confident, fact-based decisions.

    With these tools, users can explore patterns in data and receive suggestions to help them gain insight on their own without dependence on IT or data scientists. The enterprise can provide the tools needed at every level of the organization with tools and data science for business users that are sophisticated in functionality and easy-to-use for users at every skill level.

    The benefits of augmented analytics and self-serve predictive modeling include:

    • No complex algorithms or data manipulation
    • Auto-recommendations for algorithms to explore underlying data
    • No advanced data science skills required
    • Analyze, share, collaborate and optimize business potential
    • Business users can prototype and hypothesize without professional assistance
    • Recommend optimal actions to achieve specific goals

    Every industry, business function and business users can benefit from predictive analytics. Here are some examples of the use of predictive modeling:

    Retail – Predictive Analytics tools can be used to understand customer buying behavior and to suggest products and product bundling based on previous purchases, buying patterns, and demographics. This creates a more personalized and targeted shopping experience that is unique to each customer.

    Supply Chain – The organization can forecast demand and manage the supply chain to optimize inventory using machine learning to predict customer demand, seasonality, product trends etc., to that the enterprise can mitigate stock shortages and avoid warehouse and inventory overstock.

    Healthcare – By using historical data regarding specific diseases, conditions and treatment plans, providers can forecast treatment outcomes, limit risk and improve overall care, thereby reducing complications, readmission and provider resource, medication and hospital bed shortages.

    Energy Infrastructure – Using predictive analytics allows these businesses to monitor and analyze data and performance and to detect patterns and trends that may indicate downtime, breakdowns and maintenance issues.

    Financial Services, Banks and Loan Businesses – Predictive analytics provides support for credit risk and fraud mitigation and allows businesses to create scoring models for loan approval, etc. based on credit history, and other financial considerations. Predictive modeling allows the organization to identify transactions that are outside the norm, and alert the business and its customers of hacks, fraud, etc.

    ‘When a business selects predictive analytics tools that are suitable for business users and team members, it can leverage sophisticated algorithms and analytical techniques in an easy-to-use environment to enable every team member to contribute to the bottom line by allowing them to gain insight into data and use that insight to make confident, fact-based decisions.’

    These are just some of the benefits and use cases your business can consider to decide on how best to implement predictive analytics and integrate the use of these tools into day-to-day use for business users to improve data-driven decisions and results.

    To find out more about AI And Predictive AnalyticsContact Us. Keep pace with changing enterprise needs and support business agility. Let us help you realize your business goals and objectives with fact-based information, and flexible, scalable technology solutions that will support Citizen Data Scientist initiatives, and improved data literacy and data democratization.

    Original Post : Predictive Analytics Supports Citizen Data Scientists!

    Choosing a Software Development Partner? Choose Wisely!

    The Secret Sauce of Software and IT Consulting Partners!

    If a business wishes to remain competitive or to achieve a competitive advantage, it must consider both its internal business applications, and its outreach to consumers, customers, suppliers and partners. Technology, software solutions, mobile apps, web services – all of these offerings can be important to customer satisfaction and internal applications for team members can mean the difference between a productive, collaborative team and a frustrated business user.

    White Paper – The Practical Use of GenAI in Business Intelligence and Analytics Tools

    White Paper – The Practical Use of GenAI in Business Intelligence and Analytics Tools

    In this white paper, we focus on the practical use of Generative Artificial Intelligence (GenAI) in Business Intelligence (BI) and Analytics tools and present several business use cases to illustrate how this approach to analytics can support business goals and help the enterprise to achieve goals. We also discuss some of the challenges a business may wish to consider in order to ensure that its analytics solution effectively incorporates GenAI so the enterprise can confidently depend on results and improve user adoption and ROI.