Embedded BI Can Improve Customer Service!

Using Embedded BI to Improve Customer Service and Satisfaction!

As a software solution product and service provider, you are focused on the common issues your customers face, providing features and functionality that will satisfy the most customers and give you an edge in the market.

Mobile BI Improves Productivity and Results!

Add Mobile BI for Your Team and Improve Access, Analytics and Business Decisions!

Recent surveys reveal that the mobile BI market is growing by leaps and bounds. Of those surveyed, over 35% of companies said that mobile BI is in use among their business users. While some businesses have yet to adopt BI tools or augmented analytics for their business users, many have done so, and are now in the process of adding mobile BI to the set of tools available to users. There is no doubt that the COVID pandemic affected this strategy, since many businesses are now embracing a full-time or a hybrid remote work environment that requires team members to have access to tools from wherever they are working.

Embedded BI Provides Insight Into Enterprise Data!

Embedded BI Can Provide Numerous Benefits to the Team and the Enterprise!

When a business invests in technology, either to buy a best-of-breed solution or to develop their own enterprise apps, there is significant expense. If you are developing your own solution, you are using in-house resources or engaging IT consultants. If you are purchasing solutions off the shelf, you may or may not need customization but, in any case, the solution will cost you quite a bit of money and it will take more funding to support and maintain and integrate that solution.

Case Study : Smarten Augmented Analytics Case Study- Pharmaceutical, Clinical Research and Innovation Company

Smarten Augmented Analytics Case Study- Pharmaceutical, Clinical Research and Innovation Company

The Client is a global business governed by a foundation whose mission is to have a meaningful social impact, both for patients and for a sustainable world. With its unique governance model, the Client business can fully serve its vocation with a long-term vision and fulfil its commitment to therapeutic progress and to serving patient needs. The company has grown exponentially, first across France and then throughout the world, driven by the transformation of the business.

Mobile BI Tools for Citizen Data Scientists!

Mobile BI Tools Support Citizen Data Scientists and All Team Members With Access to Critical Data!

When a business takes on a Citizen Data Scientist initiative, it must provide the tools and techniques the business user will need to support the new role. Augmented Analytics is key – with features and tools that make it easy to integrate, find, analyze and share data across the enterprise.

Gartner has predicted that, ‘90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency.’

If your organization is doing it right, the Citizen Data Scientist initiative will incorporate support to change the culture, to update the employee evaluation process to encourage the use of analytics and fact-based decision-making, and other factors that influence user adoption and enable the business to move forward with a team alignment.

But one thing many businesses fail to consider is the need for these tools outside the walls of the office environment. If the global pandemic taught us anything is that many employees were forced to work at home or in settings outside the typical office facility. Today, many companies have embraced this concept on a long-term basis, allowing their employees to work from home, or in remote group locations. But even if your business is situated in one more office buildings or store fronts, the chances are good that your team members spend a certain amount of time working outside the office, after hours, on weekends, etc.

‘Mobile BI tools provide the support for your Citizen Data Scientists, data scientists, business analysts, team members, executives, and managers so that every business user can access and analyze data, share, and collaborate.’

Teams today are asked to do more with less and, as work hours expand, and the expectations of businesses change, the team must adapt. Managers, executives, IT teams and others find themselves in situations where they must check the status of a project, approve a purchase or resource acquisition, communicate with a team and assess the need to make changes – the list goes on and on!

Mobile BI Supports Citizen Data Scientists and Data Literacy

Mobile BI tools provide the support for your Citizen Data Scientists, data scientists, business analysts, team members, executives, and managers so that every business user can access and analyze data, share, and collaborate and make decisions on the fly, in a staff meeting, in an airport or hotel, or at home.

To ensure that you choose the right tools for your Citizen Data Scientists, look for a Mobile Business Intelligence solution that offers the following features and functionality:

  • Native app, with seamless user interface for a great user experience (Ux). Available for iOS and Android
  • Extends the office environment. Allows swift analysis and decisions from anywhere
  • Encourages user adoption and provides support for BI investments and data democratization
  • Access rights are defined on the server so security and privacy is ensured at all levels
  • Hosted anywhere within IT infrastructure – on premises, public or private cloud
  • Business Users have access to dashboards, reports, Clickless Analytics – Google-type Natural Language Processing (NLP) Search functionality
  • Start-up is easy, within a few minutes and support is readily available

‘One thing many businesses fail to consider is the need for BI tools outside the walls of the office environment.’

If you want to support your Citizen Data Scientists and every member of your business user team, explore Smarten Mobile Augmented Analytics And Mobile BI. Add powerful functionality and access for your business users with out-of-the-box Mobile BI and advanced analytics for every team member. For more information on Mobile BI and Augmented Analytics, read our article, ‘Understanding The Truth About Mobile BI.’

Original Post : Mobile BI Supports Citizen Data Scientists and Data Literacy!

Self-Serve KPIs Allow Teams to Manage and Adapt!

BI Tools with Self-Serve Multidimensional KPIs Enable Agility and Accuracy!

Gartner research reveals that, ‘data literacy will become an explicit and necessary driver of business value, demonstrated by its formal inclusion in over 80% of data and analytics strategies and change management programs.’ When  businesses adopt and embrace business intelligence and augmented analytics, the expectation is that the enterprise will benefit by improving data literacy as well as productivity.

But if your business wants to make the most out of BI tools and augmented analytics, it is important to choose the right solution; one that is easy to use and will provide clear results – results business users can leverage to make decisions and to plan accurately. To understand the results and whether policies, processes and tasks are effective, your organization must establish metrics, and those metrics must also be clear.

‘Key Performance Indicators (KPIs) are crucial to this feature set, as they provide critical metrics that enable the business to discover and manage results objectively and to adapt and change quickly and effectively.’

A solution that provides easy-to-use, multidimensional key performance indicators (KPIs) will allow your team to establish metrics that are unique to your needs and to your industry and market and help the enterprise understand how the business measures up in the competitive market, how well the products and services are faring with customers and whether workflow and business processes are having the desired effect.

Multidimensional KPIs Provide Easy-to-Use, Objective Metrics

Benefits of Self-Serve, Multidimensional Key Performance Indicators (KPIs)

  • When the organization gives business users the tools to establish and manage KPIs, it can become more productive. There is no waiting for the IT team or a data scientist to produce important reports, so the team can be agile and flexible.
  • Interactive KPIs provide tools to gather, analyze and measure with breakdown and dynamic frequency and slice and dice so users can focus on critical metrics and gain true insight into results. Users can leverage a powerful expression engine to set polarity, frequency and threshold levels in a browser-based interface and go beyond static monitoring to change frequencies, and dimension breakdowns and gain an understanding of performance and issues.
  • Users can establish and monitor KPIs at the individual, team, department, division, and company level and KPIs are integrated with other features to further analyze trends. Multidimensional KPIs gives business users the opportunity to monitor and manage results against goals and objectives and change processes, tasks, and activities as and when change is required.

‘When your business chooses a BI tool, it is important to choose the right solution; one that is easy to use and will provide clear results – results business users can leverage to make decisions and to plan accurately.’

If your business wishes to improve data literacy and productivity by implementing or upgrading a Business Intelligence or Augmented Analytics solution, it is imperative that you review the available modules, tools and features to ensure that the solution provides easy-to-use, sophisticated functionality that is suitable for your business users. Key Performance Indicators (KPIs) are crucial to this feature set, as they provide critical metrics that enable the business to discover and manage results objectively and to adapt and change quickly and effectively.

Choose a  Business Intelligence Reporting Solution that include Multi-Dimensional Key Performance Indicators (KPIs). Provide business intelligence that your IT team can easily implement and support, and a solution that business users will want to adopt. Choose  flexible, agile business intelligence solutions that can be used at all levels to collaborate, share data, and report and communicate with clarity. Self-Serve BI Tools can provide your business with the foundation to achieve your data democratization and user adoption goals.

Original Post : Multidimensional KPIs Provide Easy-to-Use, Objective Metrics!

Mobile Business Intelligence is Your Secret Weapon!

Give Business Users Mobile BI to Extend the Office and Improve Responsiveness!

Change is ever-present, and no more so than in the past three or four years. As COVID has changed the way people work, and the location in which they do their work, the need for mobile BI Tools has grown exponentially. Neither the organization, nor the business users can afford to delay the use of business intelligence tools until they are in the office. Every business must do more with less.

‘Mobile BI should provide data analytics access for all business users and, above all, provide flexible, agile solutions that can be used at all levels to collaborate, share data and report and communicate with clarity.’

Mobile BI tools can provide support for team members as they travel, as they work from home, and as they collaborate with other team members from a client office, an airport, a train station, or a supplier location.

According to recent studies, the single most important benefit of Mobile Business Intelligence is enhanced data visibility. Another way to look at it is to consider the lost opportunities and the many missteps the organization will experience if it cannot make sense of its data in real time and with a comprehensive view into the data it captures across the enterprise.

Enable User Adoption with Self-Serve BI and Cross-Tab Analytics

Don’t try to dictate the type of device, the size of the screen or the resolution. Be sure you choose a mobile BI solution that will satisfy all manner of devices. Choose a user interface (UI) that is responsive and adaptive – one that provides self-serve tools without redesign or restructuring of dashboards for specific devices or screens. You can enhance total cost of ownership (TCO) and improve return on investment (ROI) with tools that are flexible and can be easily used in any environment.

Empower your users with integrated business intelligence tools that provide access to data in an interactive, personalized view and enable data sharing, identification of trends and patterns and user empowerment and accountability. Out-of-the-box mobile BI tools should support your users with tools that make it easier to understand data analytics and use data for reporting, presentation and collaboration with personalized dashboards and reporting and flexible graphs and charts.

‘Be sure you choose a mobile BI solution that will satisfy all manner of devices.’

The right mobile business intelligence solution should allow your users to get started right away without extensive training and at a reasonable cost. It should enable integration of data across disparate data sources so users have access to all the data they need to get a complete and comprehensive picture of business results, the root cause of problems and the opportunities that will provide unique competitive advantage to the organization.

Comprehensive BI Tools and Mobile BI should provide data analytics access for all business users and, above all, provide flexible, agile solutions that can be used at all levels to collaborate, share data and report and communicate with clarity. Simple, Self-Serve BI Tools can provide your business with the foundation to achieve your data democratization and user adoption goals. Let us help you achieve your vision and improve productivity and insight across the organization.

Original Post : Mobile BI Expands the Reach and the Benefits of BI Tools!

Support Enterprise Agility with the Right Self-Serve BI Tools!

Enterprise Agility and Adaptability Are Crucial. The Right BI Tools Can Help!

Gartner research states that, ‘90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency.’

Whether yours is a small or a large business, your success today depends upon your agility and adaptability and those characteristics also apply to your data and your information.

If you are to build a flexible business environment, you must have tools and solutions that allow you to monitor and manage data and information and use that data to make fact-based decisions.

‘Comprehensive BI Tools should provide data analytics access for all business users and, above all, provide flexible, agile solutions that can be used at all levels to collaborate, share data and report and communicate with clarity.’

When considering a business intelligence (BI) solution, choosing a self-serve tool serves two purposes:

Choose Self-Serve BI Tools to Support Business Success

Support for the Organization and Users

A business can provide software and tools for users, but if those tools are not user-friendly, or if team members do not perceive their value, they will not adopt the solution into their business processes. In order to ensure that the organization can expect a good return on investment (ROI) and a low total cost of ownership (TCO), the enterprise must select a BI tool that is useful to the team and can easily be applied to satisfy the needs of their role and their responsibilities. The tools must also provide self-serve tools that offer comprehensive predictive analytics, key performance indicators (KPIs), flexible reporting, self-serve data preparation, deep dive analytics, mobile BI and social BI. This foundation will allow business users to improve data literacy and perform analytics with confidence, thereby improving fact-based decision-making.

Flexibility and Agility

When the organization selects business intelligence tools that are flexible, users can leverage personalized dashboards and customize their use to serve the needs of their role, their team and their business unit. The ability to adapt quickly by finding the root cause of a problem, spotting a trend and addressing that trend or identifying an opportunity to improve competitive advantage can provide an edge in the market and allow the organization to move quickly. Users can collaborate and share data to make decisions and recommendations and suggestions are clearly supported by data, so there is no hesitation or delay.

‘If you are to build a flexible business environment, you must have tools and solutions that allow you to monitor and manage data and information and use that data to make fact-based decisions.’

Comprehensive BI Tools should provide data analytics access for all business users and, above all, provide flexible, agile solutions that can be used at all levels to collaborate, share data and report and communicate with clarity. Simple, Self-Serve BI Tools can provide your business with the foundation to achieve your data democratization and user adoption goals. Let us help you achieve your vision and improve productivity and insight across the organization.

Original Post : Choose Self-Serve BI Tools to Support Business Success!

Embedded BI and Augmented Analytics Support ISV Partner Clients!

How Can Embedded BI Help ISV Partners Improve Revenue and Market Visibility?!

Recent research reveals that 67% of companies surveyed say time spent in their applications increased after they embedded analytics. Why do you suppose that is?

KPIs and BI Dashboards Must Be Interactive!

Key Performance Indicators and BI Tools to Support Your Business with Dynamic, Interactive Features!

There is no room in today’s business world for speculation or guesswork! Whether you are presenting to your Board of Directors, making a recommendation to your management team, or pitching a new product or idea, objective, provable results and information are required. In order to succeed in business, team members must have access to tools that allow them to establish and monitor key performance indicators (KPIs) with measurable results so that the business can adapt to change, alter and adjust activities and tasks that do not provide successful outcomes, and build on success using models that have historically proven to achieve results.

‘Take the time to select a business intelligence solution that will advance your business interests and provide clear insight and help you to measure results.’

According to recent research, businesses use one of the following methods to capture and measure key performance indicators (KPIs): Spreadsheets, Dashboards and Reporting Tools, BI and Analytical Software.

In fact, the option that is likely to provide the most success is one that will eliminate human error in data entry and calculation of formulae and metrics. That would seem to suggest that a BI and Analytical software tool is the best way to establish and manage KPIs. But the sheer volume and complexity of enterprise data, distributed across the organization can be overwhelming.

BI Tools Should Have Multidimensional KPIs & Slice and Dice

Here are some important considerations for your business that will help you to choose the right BI tools and KPI features:

  • By gathering and integrating data from disparate systems and selecting a business intelligence solution that incorporates augmented analytics suitable for business users, the business can create a foundation upon which to build its success.
  • When selecting a BI tool, be sure to look at the capabilities provided for managing key performance indicators. With the right approach, the enterprise can achieve measurable and clear insight into key business objectives, so you can set goals, develop strategies to achieve these goals and objectively evaluate your performance and progress.
  • Look for business intelligence software that allows business users with average technology skills to define KPIs using an easy-to-use, powerful expression engine and to set polarity, frequency and threshold levels using a browser-based interface.
  • Avoid static reporting that will frustrate business users and instead give them interactive tools that are dynamic and will allow them to explore, slice and dice and get to the heart of the matter. KPIs should not be limited to static monitoring.
  • Choose KPI Analytics that provide interactive options to change frequencies, dimension break downs and drill down to further analyze trends, and reasons for performance and non-performance.
  • Remember that KPI tools are designed to be used. If you want your users to adopt these tools and use them on a daily basis, you will need an easy way to measure results and to make adjustments to workflow, processes and activities and adjust KPIs as appropriate. This method of continuous monitoring and management ensures that users can resolve issues and capitalize on opportunities as they arise.

‘A BI and Analytical software tool is the best way to establish and manage KPIs.’

Your business management team understands the need for clear, objective metrics. Be sure you take the time to select a business intelligence solution that will advance your business interests and provide clear insight and help you to measure results, adapt to the changing market and create an environment of continuous improvement.

BI tools with Multidimensional Key Performance Indicator (KPIs) features should provide data analytics access for all business users. Simple, self-serve BI tools can provide your business with the foundation to achieve your goals. Let us help you achieve your vision and improve productivity and insight across the organization.

Original Post : BI Tools Should Have Multidimensional KPIs & Slice and Dice!