Category: Enterprise Solutions and B2B & B2C Portals

Case Study: Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

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July 29, 2020

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

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Case Study: Elegant MicroWeb Provides Mobile App Development and Portal for Multi-Service Property Repair Contractor

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February 19, 2019

This client wished to provide a mobile application that would enable consumers to review, schedule, track and pay for services in an easy-to-use mobile application environment. The client also wished to provide easy-to-use, dependable tools to its internal administration and field staff to coordinate and track services.

Elegant MicroWeb built and implemented a solution to allow customers to download the mobile app or utilize their browser to access the client portal and access services. Client customers can register, browse through services available in their area, see rates and estimates for a particular service, schedule a service and pay online. The solution also provides full administrative backend control to administration staff to manage and track customers, field personnel, availability, allocation of tasks, invoicing, orders, and configuration of dynamic pricing based on customer postcodes. The successful completion and delivery of this solution improved client visibility and service and increased customer satisfaction.

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Case Study: Native Mobile App Integration with Magento Platform for Digital Rewards Business in Australia

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December 14, 2017

This Australian business provides digital rewards and products to a customer base that exceeds 6 million members. Customer business subscribers use these services to offer loyalty and reward programs to employees thereby improving employee satisfaction and expanding employee benefits.

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Case Study: Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

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September 6, 2017

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

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Case Study: Performance Management, Benchmarking Product Development & Maintenance

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November 9, 2016

A performance management and benchmarking consulting business in Glasgow, Scotland asked Elegant MicroWeb to create a new solution. The consulting company had outgrown the simplistic reporting and analysis foundation provided by standard office tools and spreadsheets, and was concerned about the security of proprietary and confidential data and process models.

Elegant MicroWeb undertook a project to create a new solution that would produce clear, concise results, reports and direction so that consulting company customers could easily adapt and develop appropriate strategies and market direction enabling the business to reduce the time required to engage and complete a consultancy project. The resulting Performance Monitoring, Improvement and Analysis Tool provides integrated web-based performance optimization tools designed around the principles of knowledge and activity-based management.

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Case Study: UK eDemocracy Co. Achieves Dependable Application Security and Standards Compliance

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July 9, 2016

Elegant MicroWeb worked with a leading internet community, consultation and eDemocracy solution provider in the U.K. to help them achieve their application security and compliance objectives. The business wished to ensure compliance with government standards and best practices in application security to protect their data and business from hacking and security threats. Even the slightest security breach would damage the reputation of the business and have financial and legal implications, so it was critical that their solutions and systems were designed to meet or exceed industry and government standards.

A stringent security audit was performed by a 3rd party security expert. The Elegant MicroWeb team provided a stable, high performance application architecture based on Microsoft platforms to ensure web application security and accessibility standards compliance. Services included research, identification and interpretation of the best security practices, mapping of standards to technology platforms, identification, resolution, testing and implementation of all standards and coordination of third party security verification.

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Case Study: UK-Based Co. Gets Integrated, Personalized Fulfillment Services for Merchants

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March 30, 2016

A UK-based well known logistics fulfillment and redemption business asked Elegant MicroWeb to assist in the development of a high-performance platform for off-the-shelf services to accommodate merchants and create a personalized fulfillment and redemption portal. Elegant MicroWeb created an easy-to-use interface so that merchants could easily and quickly create personalized stores, enable integration of order APIs, payment gateways, ecommerce sites, and provided alert, notification and reporting capabilities for finance, stock, redemption, shipment tracking and more.

The Elegant MicroWeb team designed architecture and developed a logistics fulfillment portal. The portal has four interfaces (administration, supplier, merchant, and agent) and allows for order dispatch, order and shipment tracking. eCommerce plug-ins allow merchants to send order details from ecommerce sites to the system. The solution also includes file import, reporting, email notification or voucher redemption, delivery and tracking and integration of popular payment gateways and shipping systems. With this solution, Elegant MicroWeb ensured swift delivery of quality products and services to merchants and end users.

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Case Study: Enterprise Software Company, Elegant MicroWeb Supports U.S. Social Dieting Business with Expert QA and Testing

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March 22, 2016

A U.S. based business promotes the concept of ‘social dieting’ through online games. Games are targeted to users who participate for about four weeks, betting money for a virtual pot and hoping to win through friendly competition. With the help of Elegant MicroWeb quality assurance and testing methodologies, this company created a stable, high-performance mobile app and website with seamless rollout of new features and upgrades. The Elegant MicroWeb team helped this client to best leverage its games and products by ensuring that they could support high-user and high-volume usage periods and upgrade and release products and features without compromising availability of the system or the user experience. For more than two years, Elegant MicroWeb has supported and sustained client services with trusted delivery of services. Its comprehensive QA and test support and planning for future growth and upgrades ensures stability and improves user satisfaction and adoption.

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Case Study: UK IT Consulting: A Relationship and Solutions that Span More than a Decade

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March 3, 2015

Elegant MicroWeb has worked hand-in-hand with this U.K. based IT consulting company to create scalable IT solutions with an intuitive user interface, and to satisfy the high security, eGovernment and accessibility standards mandated by UK public sector IT standards. This company is a market innovator and a thought leader in stakeholder engagement, and in customer and client interact, market research, idea management and relationship building solutions. We provide support to help this business achieve its goals with world-class, quality solutions, architecture and software products that are flexible, easy to use and implement. Our team was there from project inception, studying competitors and markets, , and conducting feasibility studies, building prototypes, building and managing product road maps, and providing implementation and support.

We have worked with our partner for more than a decade, providing support and solutions for eConsultation, Event Networking Management, Idea Management, ePetitions and Stakeholder Management and Engagement solutions. Today, our partner uses these solutions to serve more than 40 public authorities in the U.K., and in Scottish and Welsh parliament, city councils and cities, national parks and numerous other renowned private sector companies.

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