Case Study: Offshore Development for U.S. Health and Wellness Practitioner Diagnostic Portal

The Client business is dedicated to scientific discovery, unparalleled quality, and health and wellness practitioner partnerships. This foundation has positioned the Client team as an industry leader in functional nutrition. The business develops, manufactures, markets and distributes nutrition and lifestyle supplements and offers nutraceuticals and nutritional supplements for blood sugar support, cardiovascular health, gastrointestinal, immune, joint health, stress management, and detoxification and their products.

The Elegant MicroWeb worked closely with the Client team to define the requirements and execute the project. This project resulted in close engagement through a practitioner portal with impressive user adoption by the target audience. The user-friendly solution met all Client objectives and Client and end-user satisfaction with the solution resulted in the engagement of the Elegant MicroWeb full suite of offshore development services with dedicated resources to support the Client, its partners and end-users and to manage, maintain, enhance and scale the system so the Client can sustain and succeed in the market.

Office Space Inventory & Broker Management Portal for Global Leader of Work Space Solutions

This Client is based in the U.S. and is a world-wide leader in shared working office space and workspace solutions. It manages office space in the United States and has a large inventory of office space and manages its portfolio and customers through a huge network of brokers across the country and in 27+ other countries around the world. The Client provides office leasing for business owners with a full suite of services that provide guidance and support to help their clients to secure the perfect office space for their needs.

The Elegant MicroWeb team collaborated with this world-renowned Client and its team to understand and document requirements, workflows and processes and to design an appropriate database and architecture. The resulting solution supports the Client team and its brokers by streamlining and simplifying the broker onboarding process, providing training tools and opportunities for brokers, catering to broker requests and helping the Client and brokers to track space inventory, commissions and pay-outs, thereby improving productivity, accuracy of information and timely completion of activities related to inquiries, rentals, commissions, reporting and other crucial tasks.

Website Development, Hosting, Maintenance & Support for India Country Coordinating Mechanism

The India Country Coordinating Mechanism (India-CCM) was established by the Ministry of Health and Family Welfare and other relevant and interested stakeholders. Its purpose was to access Global Fund grant monies, and to ensure those funds were well-coordinated within the national response, as well as to provide national oversight and ownership of grant implementation.

The Elegant MicroWeb team collaborated with the Client to conceive, design, develop, configure, implement, deploy and train solutions in support of Client objectives. The project resulted in a redesign and reimagining of the India-CCM website to include responsive layouts and user-friendly menus and navigation. The project was completed on time and on budget and enhanced Client operations with a solution that met expectations and supported the technology set as defined by Client requirements. The solution is easy to use, easy to manage and maintain and is completely scalable for future upgrades.

Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

Testing Services for US Software Co for Online Ordering System Supporting 600 locations

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.

Web-Based Community Software Product for UK Idea Management Business

A U.K. internet community, market research and consultation, eDemocracy solution provider selected Elegant MicroWeb to design a web-based software product that would enable users to create employee, stakeholder, customer and citizen communities and encourage collaboration, feedback and the structuring of ideas and innovation processes. The solution would support open communities, as well as communities requiring invitation and registration. The objective was to help the business gain deeper insights and deliberative engagement with customers, stakeholders and thought leaders.

The Elegant MicroWeb team designed an integrated suite of Idea Management tools, including user-friendly wizards to support users and allow for idea sharing, brainstorming, ranking and discussion of ideas, and archival capability. User roles include Administration, Registered users, Invited Users and Anonymous Users. Elegant MicroWeb services included requirements and feasibility planning and studies, design, development, customization, deployment and user acceptance testing (UAT).

Re-Engineered Enterprise Software Development for Software and Services Co.

A software product and services company in the U.S. engaged Elegant MicroWeb to re-engineer an enterprise software application with desktop-based client to upgrade its software product to a cutting-edge architecture for a seamless user experience. Elegant MicroWeb employed agile project management methodology and reporting systems to ensure effective communication between the client in the U.S. and the offshore Elegant MicroWeb team in India.

The client’s Java-based desktop architecture was used by a large number of users in aerospace, defense and other verticals, so it was crucial to ensure a smooth migration and re-engineering effort, and to provide continuous availability and adequate user training. Elegant MicroWeb designed a three tier application architecture for presentation, middle and persistence tiers with interoperability of the persistence tier to accommodate the relational database on Oracle platform. Elegant MicroWeb completed this and other projects, for this client and continues its mutually beneficial relationship with this client providing product development, maintenance and support.

UK-Based Co. Gets Integrated, Personalized Fulfillment Services for Merchants

A UK-based well known logistics fulfillment and redemption business asked Elegant MicroWeb to assist in the development of a high-performance platform for off-the-shelf services to accommodate merchants and create a personalized fulfillment and redemption portal. Elegant MicroWeb created an easy-to-use interface so that merchants could easily and quickly create personalized stores, enable integration of order APIs, payment gateways, ecommerce sites, and provided alert, notification and reporting capabilities for finance, stock, redemption, shipment tracking and more.

The Elegant MicroWeb team designed architecture and developed a logistics fulfillment portal. The portal has four interfaces (administration, supplier, merchant, and agent) and allows for order dispatch, order and shipment tracking. eCommerce plug-ins allow merchants to send order details from ecommerce sites to the system. The solution also includes file import, reporting, email notification or voucher redemption, delivery and tracking and integration of popular payment gateways and shipping systems. With this solution, Elegant MicroWeb ensured swift delivery of quality products and services to merchants and end users.

Enterprise Software Company, Elegant MicroWeb Supports U.S. Social Dieting Business with Expert QA and Testing

A U.S. based business promotes the concept of ‘social dieting’ through online games. Games are targeted to users who participate for about four weeks, betting money for a virtual pot and hoping to win through friendly competition. With the help of Elegant MicroWeb quality assurance and testing methodologies, this company created a stable, high-performance mobile app and website with seamless rollout of new features and upgrades. The Elegant MicroWeb team helped this client to best leverage its games and products by ensuring that they could support high-user and high-volume usage periods and upgrade and release products and features without compromising availability of the system or the user experience. For more than two years, Elegant MicroWeb has supported and sustained client services with trusted delivery of services. Its comprehensive QA and test support and planning for future growth and upgrades ensures stability and improves user satisfaction and adoption.

Re-Engineering and Azure Cloud Migration for Idea Mgt Solution

Elegant MicroWeb helped a UK-based consulting and software company reengineer tools to serve a well-renowned clientele including the Scottish Parliament, Welsh Assembly, Harvard University Law School Global eParliament Project, the UK Department of Trade and Industry and more than forty other local authorities. These consulting and software tools are designed to promote innovation in idea management by providing easy-to-use tools to share new ideas, rank and rate, brainstorm, debate and facilitate communication.

To complete this project, Elegant MicroWeb provided in-depth redesign and reengineering services as well as Cloud migration to Microsoft Azure. Because the business clients were dependent on this platform for ongoing activities, it was crucial to provide a seamless transition of data and application functionality and features. The project also required multilingual support to ensure that the business could manage labels and messages through a resource file using an easy interface for administrators. The Elegant MicroWeb team worked with the business to ensure robust application security, and a worry-free migration and transition and help the business to reduce hosting and management costs.