Case Study: Offshore Development for U.S. Health and Wellness Practitioner Diagnostic Portal

The Client business is dedicated to scientific discovery, unparalleled quality, and health and wellness practitioner partnerships. This foundation has positioned the Client team as an industry leader in functional nutrition. The business develops, manufactures, markets and distributes nutrition and lifestyle supplements and offers nutraceuticals and nutritional supplements for blood sugar support, cardiovascular health, gastrointestinal, immune, joint health, stress management, and detoxification and their products.

The Elegant MicroWeb worked closely with the Client team to define the requirements and execute the project. This project resulted in close engagement through a practitioner portal with impressive user adoption by the target audience. The user-friendly solution met all Client objectives and Client and end-user satisfaction with the solution resulted in the engagement of the Elegant MicroWeb full suite of offshore development services with dedicated resources to support the Client, its partners and end-users and to manage, maintain, enhance and scale the system so the Client can sustain and succeed in the market.

Elegant MicroWeb Develops Dealer and Quote Management Portal for India Cable Solutions and Products Business

This Client is a leading supplier of integrated solutions and branded products in the field of cable and connection technology. Its business market includes all of India with offices around the country. The business originated in Germany and today is active world-wide

The Elegant MicroWeb team collaborated with the Client team to develop requirements and design, develop and implement a Dealer and Quotations Management Portal, based on Client business requirements. The team delivered a seamless user experience with appropriate administrative and user access roles and security, and meaningful reporting and views to support user, customer, dealer, product and process requirements and ensure that approval processes, tracking and monitoring are completed in an effective and timely manner with full insight into the status of tasks and activities at every level. The project outcome automated processes and workflows to support the entire quotation process and makes it easier to categorize and manage roles, and organize tasks to support dealers, internal team members and customers and easily calculate and track profit margins for greater transparency across departments. The resulting approval process is easy and allows for swift approval and closure to improve business productivity and results.

Table Booking and Advance Food Ordering Mobile App and Portal Supports Qatar-Based Restaurant Technology Solution

This Client established a business to serve the global restaurant market with a solution that would support table booking and advance food ordering. The Client team is comprised of technical and business professionals who came together to collaborate on an idea that would cater to the global restaurant market starting in the Qatar region and expanding from there.

Elegant MicroWeb worked closely with the Client team to plan, design, develop and build solutions that would support the start-up concept and roll-out and achieve the business vision with solutions that are designed to assist foodies, restaurant patrons and restaurant owners and managers with worry-free, intuitive features for restaurant promotion and management, table reservations, advance food ordering, sharing restaurant recommendations and more. The Client roll-out will begin in Qatar with a planned global roll-out to restaurants and users around the world!

Saudi Arabia Client Implements ERP, Human Capital and Inventory Management and Business Intelligence Solutions

Comprehensive ERP development was crucial to the client business and to simplifying what had become a cumbersome business management process. The Elegant MicroWeb team provided world-class support at every step in the process and developed the required modules to manage inventory and organize and manage human resource related activities. The Elegant MicroWeb team also implemented a reporting and analysis solution using the ElegantJ BI product suite to enable business users to easily design and use custom reports so the business would function more smoothly and users could handle these tasks on their own without the assistance of IT, developers or data scientists, thereby improving data literacy and productivity throughout the organization.

All solutions were developed to be completely database driven and support multiple languages and field labels so the system is scalable and flexible, easy to maintain and easy to adopt within all divisions, departments This multi lingual English and Arabic language support is crucial for localization and system framework. Following the successful implementation of these integrated modules, the product solution suite, including the ElegantJ BI reporting tool, will be productized to serve other Client businesses

Real Estate Property Management Web Portal, Supporting Brokers & Customers of Large U.S. Real Estate Service Provider

The client is a large, multi-service real estate business in New York in the United States. For over a quarter of a century, the client has provided services for real estate brokers in New York City. The client wished to employ the services of Elegant MicroWeb to provide software re-engineering, including design, development and User Experience (Ux) design, as well as performance improvement for its existing listings exchange system, and to convert this system to a multi-tenant solution to enable the client to quickly create brokerage company accounts and listings. The system transmits real-time inventory from one firm to another and supports nearly 500 firms, with approximately 10,000 daily listings exchanges.

Elegant MicroWeb re-engineered the client solution to improve responsiveness and create a multi-tenant architecture. This solution pulls various feeds into a central repository to improve performance and scalability and provides numerous new features, e.g., customer sharing, customer profile and activity management, new match auto email, geo based search and more. This re-engineering project resulted in improved productivity and transparency, as well as significant performance improvement and scalability for the solution, thereby increasing user satisfaction and adoption.

Testing Services for US Software Co for Online Ordering System Supporting 600 locations

This U.S. business provides software products and services to Quick Service Restaurants (QSR), serving world renowned restaurant chains. The business selected Elegant MicroWeb to provide testing and release management services to ensure the stability, dependability and security of its online ordering system and other integrated systems. The system is used by QSRs in more than 600 locations across the U.S., with high concurrent usage with options for home delivery and takeout.

The Elegant MicroWeb Quality Assurance (QA) team worked with the business product management and development teams to define QA processes and workflow to meet objectives. The challenge was to adopt an approach that would allow the business to continue using a system with high concurrent usage and ensuring availability and a seamless user experience, while managing multiple upgrades and releases to deliver new features. The testing cycle for each release was continuous, and bugs were tracked and closed in close coordination with the development team. More than two years of engagement with this client has resulted in sustained, trusted service delivery and assured a seamless user experience (Ux) and timely new releases.