Support Enterprise Agility with the Right Self-Serve BI Tools!

Enterprise Agility and Adaptability Are Crucial. The Right BI Tools Can Help!

Gartner research states that, ‘90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency.’

Whether yours is a small or a large business, your success today depends upon your agility and adaptability and those characteristics also apply to your data and your information.

If you are to build a flexible business environment, you must have tools and solutions that allow you to monitor and manage data and information and use that data to make fact-based decisions.

‘Comprehensive BI Tools should provide data analytics access for all business users and, above all, provide flexible, agile solutions that can be used at all levels to collaborate, share data and report and communicate with clarity.’

When considering a business intelligence (BI) solution, choosing a self-serve tool serves two purposes:

Choose Self-Serve BI Tools to Support Business Success

Support for the Organization and Users

A business can provide software and tools for users, but if those tools are not user-friendly, or if team members do not perceive their value, they will not adopt the solution into their business processes. In order to ensure that the organization can expect a good return on investment (ROI) and a low total cost of ownership (TCO), the enterprise must select a BI tool that is useful to the team and can easily be applied to satisfy the needs of their role and their responsibilities. The tools must also provide self-serve tools that offer comprehensive predictive analytics, key performance indicators (KPIs), flexible reporting, self-serve data preparation, deep dive analytics, mobile BI and social BI. This foundation will allow business users to improve data literacy and perform analytics with confidence, thereby improving fact-based decision-making.

Flexibility and Agility

When the organization selects business intelligence tools that are flexible, users can leverage personalized dashboards and customize their use to serve the needs of their role, their team and their business unit. The ability to adapt quickly by finding the root cause of a problem, spotting a trend and addressing that trend or identifying an opportunity to improve competitive advantage can provide an edge in the market and allow the organization to move quickly. Users can collaborate and share data to make decisions and recommendations and suggestions are clearly supported by data, so there is no hesitation or delay.

‘If you are to build a flexible business environment, you must have tools and solutions that allow you to monitor and manage data and information and use that data to make fact-based decisions.’

Comprehensive BI Tools should provide data analytics access for all business users and, above all, provide flexible, agile solutions that can be used at all levels to collaborate, share data and report and communicate with clarity. Simple, Self-Serve BI Tools can provide your business with the foundation to achieve your data democratization and user adoption goals. Let us help you achieve your vision and improve productivity and insight across the organization.

Original Post : Choose Self-Serve BI Tools to Support Business Success!

Data Democratization is Important. So Are the Right BI Tools!

Select the Right BI Tools and Succeed with Data Democratization!

Do you know what Data Democratization is? It’s simple, really. Data Democratization is the purposeful approach to cascading and integrating data into the daily workflow of business users to provide access to crucial information and the tools to analyze and understand that data and use it to make confident decisions. Instead of holding data in silos that are only accessible to IT, business analysts, data scientists and management, the enterprise recognizes the value of providing team members with the right information to do their job and contribute to the bottom line.

‘To succeed in data democratization, you need BI tools that provide data analytics access for all business users.’

Gartner predicts that, ‘75% of organizations will…deploy…multiple data hubs to drive mission-critical data and analytics sharing and governance.’ The key here is the ‘analytics sharing’ piece of the statement!

In order to fulfill the promise of this approach, your enterprise must employ business intelligence solutions that are easy-to-use and designed for business users, without advanced technical skills or advanced analytical skills. These tools allow your team members to engage in analytics and enjoy data democratization without the frustration of leveraging solutions designed for data scientists or IT staff.

Data Democratization Can Succeed with the Right BI Tools

Here are a few considerations to give you an idea of the kinds of things you will need to support your data democratization initiative. These factors are crucial to success, as they ensure that your users can and will adopt the BI tools you select to enjoy the new data access you have given them. Without these, you run the risk of spending the time and money to provide access and achieving poor return on investment (ROI) because of poor user adoption.

Embedded BI – By embedding business intelligence into the enterprise apps your users love, you can encourage data democratization and analytics in a single sign-on environment. Users do not have to sign in to multiple systems or move data around. They can start with the data within the ERP, HR, Finance or other system and perform analysis from within that system. Make it as easy as you can, and users will be happy!

Mobile BI – Don’t make your users sit at their desk in an office to use the BI tools. Make these tools accessible from the office and on the road, at home and in a client location or hotel. If you want your users to see the value in data democratization and you want to achieve your goals for this initiative, you must give your users the tools they need WHEN THEY NEED those tools.

Business Intelligence with Seamless User Access and Security – Data democratization does NOT mean throwing caution to the wind. Data must still be secured and accessible to users for the things they need to see, but not for the things they are not eligible to see and not in an environment where data security and privacy are at risk. To democratize your data, you must also ensure data governance, security and access standards and requirements are met.

Natural Language Processing – Make the augmented analytics and BI tools intuitive. Democratized data is no good if the users need an advanced degree to access the data. Natural Language Processing (NLP) allows your users to access data in a familiar way, with a Google-type search interface where they can ask questions using regular language and receive answers in a way that is easy to understand. If they can search, query and find information easily, they are more likely to a) use the system and b) understand the information they produce and make the right decisions.

Tools Designed Specifically for Business Users – The solution you select should be designed for business users, not for data scientists, business analysts, IT or statisticians. While you want the data democratization initiative to expand the skills and knowledge of your team, you do not want them to need advanced skills or training. Select a system that can be adopted and used within minutes – not months. Users want sophisticated functionality in an easy-to-use environment. That is important!

‘If you want your data democratization initiative to succeed, select tools that allow your team members to engage in analytics without the frustration of leveraging solutions designed for data scientists or IT staff.’

There are other considerations but, if you address the ones we have highlighted in this article, you will be well on your way to achieving your data democratization goals and ensuring that your users adopt the solution you select.

BI Tools should provide data analytics access for all business users. Simple, Self-Serve BI Tools can provide your business with the foundation to achieve your data democratization and user adoption goals. Let us help you achieve your vision and improve productivity and insight across the organization.

Original Post : Data Democratization Can Succeed with the Right BI Tools!

Why Not Embrace the Advantages of Self-Serve BI Tools?

Don’t Be Daunted by the Challenges of BI Tools. Self-Serve BI is the Answer!

Gartner research reveals that, ‘90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency.’ As business professionals, we all know that information is power and today, your business users are expected to know more and to keep pace with industry, market and customer changes that will negatively impact the business or have provide potential opportunities. But how do your team members achieve these goals when they are busier than ever, and the changes are coming more rapidly than ever!

‘Simple, self-serve BI tools can provide your business with the foundation to achieve your goals with features and tools like Social BI, Mobile BI, Embedded BI, etc.’

In this article, we will discuss the topic of modern business intelligence tools and solutions and the advantages of providing self-serve tools to your users for day-to-day analysis and intelligence gathering.

Let’s Discuss: Benefits and Challenges of Self-Serve BI

First, let’s look at some of the challenges you will need to consider when implementing self-serve BI tools:

Challenges of Self-Serve BI

  • Technology Access and Infrastructure Readiness – Your IT, finance and management teams will need a comprehensive understanding of your current technology and infrastructure, the data hubs, data warehouses and software solutions (legacy, best-of-breed, ERP, etc.) that will provide the foundational data for your users. You will need a plan and a roadmap to integrate these into your business intelligence strategy. A modern, seamless BI solution can provide a simple solution for what might otherwise be a challenging situation. If you can easily integrate your data sources and make them available for data gathering and analytics, your users can leverage the data to report, share and collaborate.
  • Team Member Adoption and Understanding – Your team will also need an understanding of the average technology skills of your business users and their willingness to adopt new tools and solutions. If your team members perceive that your BI tools are difficult to use, or if they are not educated on the need for and the benefits of self-serve business intelligence, they are unlikely to adopt the new tools. If, on the other hand, they see the value to their role and how it can make them more productive and streamline their work process; if they see that the solution is easy and intuitive to use, your business is less likely to face the challenges of team reluctance.

There are many other challenges and considerations that should inform your BI tools strategy, but these two are perhaps the most important.

Now, let’s consider some of the many benefits of self-serve business intelligence and how it can support your goals and simplify the lives of your business users:

Benefits of Self-Serve BI

  • Social BI – Social BI allows users to champion the use of business intelligence. Power users and those who are curious by nature will create reports, share and collaborate, using easy-to-use tools and thereby encourage others to use the tools and to repurpose report formats etc. to achieve their own goals. Social BI allows business users to share, ‘like’ and perform tasks in a way that is similar to social networking and is therefore popular among business users.
  • Mobile BI – Today’s team members often work remotely, or spend a lot of time on the road. By providing self-serve business intelligence that is intuitive to use and accessible on Android and iOS devices, the business can ensure that users will have seamless access and can accomplish tasks, search for information, share and collaborate, without missing a beat!
  • Data Democratization and Data Literacy – If you want your team members to grow and add more value, you want to encourage data literacy and ensure data democratization. Move away from restricted data access and sole ownership of analytics by data scientists, IT and business analysts. Provide easy-to-use tools that allow for simple search analytics in a Google-type environment and will make it easier for reluctant business users to embrace your new BI solution and develop new data analytics skills they can use for fact-based decisions.
  • User Adoption – There is nothing more frustrating than spending the time and money to implement a new solution, only to find that your users are resistant to using that solution. With true self-serve BI tools and intuitive data visualization, reporting, analytics and access, users will want to adopt the tools and share their discoveries with other team members.
  • Embedded BI – If you want to leverage existing technology, improve your Return on Investment (ROI) and Total Cost of Ownership (TCO) for your current solutions and infrastructure, consider that self-serve BI tools can be embedded into existing solutions. With embedded BI with Integration APIs, users can leverage familiar, favorite software solutions in a single sign-on environment, and find information within those solutions without having to learn complicated new techniques or fighting with data silos and transferring data from one place to another.

There are many other advantages to Self-Serve Business Intelligence. This short list should give you some ideas of how you can leverage these tools in your own business landscape.

‘As business professionals, we all know that information is power and today, your business users are expected to know more and to keep pace with industry, market and customer changes that will negatively impact the business or have provide potential opportunities.’

Business Intelligence solutions should include tools and techniques that make it easier to achieve data literacy and provide data analytics access to all business users. Simple, self-serve BI tools can provide your business with the foundation to achieve your goals with features and tools like Social BI, Mobile BI, Embedded BI, etc.  Let us help you achieve your vision and improve productivity and insight across the organization.

Original Post : Let’s Discuss: Benefits and Challenges of Self-Serve BI!

The Efficacy of Citizen Data Scientists is Proven!

Listen to the Experts: Citizen Data Scientist Results are Real!

Gartner has predicted that, ‘a scarcity of data scientists will no longer hinder the adoption of data science and machine learning in organizations.’ As businesses embrace the concept of transforming business users to Citizen Data Scientists, the Gartner prediction takes on a very practical application and enterprises try to sort through the roles of data scientists, business analysts and Citizen Data Scientists.

‘You can be a subject matter expert, or a professional trained in a very specific business function or industry and you can combine this expertise with augmented analytics to achieve your goals.’

Those at the top of major corporations, with experience in managing the reality of the data science landscape, are now realizing that they can create a collaborative environment that includes those who have data science and statistical experience, as well as those who have professional experience that is brought to bear for operational and strategy decisions by combining industry and domain knowledge with intuitive data tools and solutions.

In a recent CDOTrends Article, experts describe a data analytical environment that includes economists, engineers, data scientists and others from varied disciplines. In another publication in Fortune Magazine, experts talk about the very real evolution of data science and the fact that professionals at all levels will need to use, and WILL be using, data and analytics.

The Results Are In: Citizen Data Scientists ARE Beneficial

These articles point out the fact that Gartner predictions are now a reality, and that data science is proliferating across organizations of all sizes in all industries. Foundational data science skills are important but, as Gartner has predicted, the sophisticated, professional data scientist training is not required for business users to participate in, and benefit from, data analytics. Augmented analytics, designed for use by business users, provide tools that are easy enough for all users, and allow for natural language processing (NLP) and search analytics in an environment where users only have to ask a question, and can then allow a system to provide the context-oriented response they need to gain insight into an issue.

You can be a subject matter expert, or a professional trained in a very specific business function or industry, and you can combine this expertise with augmented analytics to achieve your goals. Data Scientists can then focus on strategic initiatives where analytics must be 100% accurate. When a business provides support for business users to transition into Citizen Data Scientists, the tools allow business users to leverage sophisticated techniques and to become more data literate and comfortable with analytics as part of their day-to-day workflow and business processes.

All of this is a long way of saying that Citizen Data Scientists are a reality today, and that the evidence of efficacy and effectiveness exists in many organizations today.

‘Combining professional experience to make operational and strategy decisions, and a user’s industry and domain knowledge with intuitive data tools and solutions is a powerful benefit to the enterprise.’

As we gain experience with the new reality of distributed data science, we hear from senior executives and experts who have seen the good and the bad of the evolution. And, the experts tell us that the most important trait of successful data analysis is curiosity. Citizen Data Scientists can use their experience in their role to ask the right questions and allow the new generation of augmented analytics solutions to provide the answers, without coding or sophisticated data science skills. Business users can easily understand what the data is saying in layman’s terms and translate complex issues into insight that is easy to understand.

Transforming business users into Citizen Data Scientists, provides advantages to the organization, to the business users and to data scientists. Today, businesses can explore a FREE Online Citizen Data Scientist Course, and the right augmented analytics solution, and organizational planning, to build a solid foundation and business user confidence. The business should also consider engaging an IT consulting partner with knowledge of the augmented analytics market, and a solution and support services to provide the guidance and Products And Services your business will need to succeed.

Imagine How Citizen Data Scientists Can Help Your Business!

Imagining the Impact of Citizen Data Scientists!

Technology research and analysis firm, Gartner, coined the term, ‘analytic process automation.’ This process ‘converges data science, analytic and process automation into a single platform—which helps companies automate and integrate the way data and business processes come together. Companies can also make data more actionable across the organization.’

‘By providing augmented analytics tools to all business users, with appropriate access and security, each team member has seamless, clear insight into data and can apply analytics to support their roles and responsibilities.’

When an enterprise undertakes a Citizen Data Scientist initiative, it is striving to do just that. In other words, the business wants to make data more actionable across the organization.

In this article, we review the possibilities of the Citizen Data Scientist environment in an effort to help your organization imagine the new business landscape.

Citizen Data Scientists Achieve More Results

Power Users and Champions

With the right augmented analytics tools, designed specifically for business users, team members can leverage analytics, smart data visualization, self-serve data prep and predictive analytics and all of the sophisticated analytical techniques they will need to make fact-based decisions and recommendations. Those team members who are curious about analytics and comfortable sharing knowledge of these technology tools will become power users and champion the democratization of data and data literacy throughout the organization. This cultural shift will take team members out of the ‘wait and see’ environment and avoid guesswork and opinion, and the delays and data gaps that occur when a business user must depend on IT or on data scientists to get detailed, concise reports.

Business Process Streamlining

By enabling personalized dashboards and pushing alerts and reports, businesses processes can be streamlined and users can create dependable processes and actionable data without wading through restrictive reports, or trying to interpret information coming from disparate sources and staff members. Key Performance Indicators (KPIs) provide streamlined, data-based metrics and measurements and keep the team on track.

Collaboration

Augmented Analytics solutions that support business users encourage collaboration and data sharing and allow users to test theories and hypothesize, sharing the results of their research and creating business use cases that can be applied to real-world issues, challenges and opportunities.

Goals and Objectives

By providing augmented analytics tools to all business users, with appropriate access and security, each team member has seamless, clear insight into data and can apply analytics to support their roles and responsibilities. Actions and tasks can be tied to appropriate metrics and to specific goals and objectives to ensure that every team member is working to achieve business goals in a timely, accurate fashion.

‘When an enterprise undertakes a Citizen Data Scientist initiative, it is striving to make data more actionable across the organization.’

Transforming business users into Citizen Data Scientists, provides advantages to the organization, to the business users and to data scientists. With appropriate Citizen Data Scientist Training, the right augmented analytics solution, and organizational planning, the business can provide a solid foundation and build business user confidence by providing an introduction and fundamental information on Predictive Analytics and other tools these users will employ. The business should also consider engaging an IT consulting partner with knowledge of the augmented analytics market, and a solution and support services to provide the guidance and Products And Services your business will need to succeed.

Make Analytics Easy with NLP Search Capability!

NLP Search Capability Assures User Adoption of Augmented Analytics!

Gartner predicts that, ‘50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated.’ If your business is considering democratizing data and rolling out analytical capabilities to team members within the organization, you will want to plan for an augmented analytics solution that is designed for, and can be used by, all team members – even those with limited technology skills.

‘The benefits of augmented analytics using NLP enable swift, easy searching and allows business users to create context-rich searches that provide in-depth information and concise results.’

By incorporating natural language processing (NLP) and NLP search capabilities within its features and functionality, business users can gather data, integrated from disparate systems and solutions and use that data to prepare and analyze and to achieve swift, accurate results for decision-making.

Natural Language Processing Search Capability for Your Team

Meet User Expectations

Business team members use technology outside the walls of the business. Every business user is accustomed to simple search techniques, ala Google. Ask a question, get a list of results with worry-free dependability. Augmented Analytics solutions using NLP search capabilities ensure that users can gather and analyze data and get results quickly, all by using familiar search techniques. Natural Language Processing Search Analytics (NLP) is a crucial component of search analytics and smart data discovery today. NLP search allows business users to create complex searches without endless clicks and complex navigation and commands. Using this type of search analytics, users can access and view clear, concise answers and analysis quickly and easily. Advanced analytics with Natural Language Processing (NLP) provides a familiar Google-type interface where a user can compose and enter a question using common human language. Augmented Analytics that leverages machine learning and natural language processing (NLP), is designed as a self-serve environment that is easy enough for every business user resulting in increased user adoption, improved data democratization, and return on investment (ROI).

Simplify Search and Analysis

NLP search technology simplifies the user experience and the process of building analytics and achieving results. A business user might ask, ‘who sold the most bakery products in 2017 in the Southwest region?’ It’s that simple! With natural language-processing-based search capability, users can avoid scrolling through menus and navigation and simply enter a search query in natural language. The system will translate the query, and return the results in natural language in an appropriate form, such as visualization, tables, numbers or descriptions. Clickless Analytics democratizes advanced analytics so business users can enjoy the benefits of analytics and data democratization and can improve data literacy and fact-based decision-making using natural language searches. No advanced training is required.

The benefits of augmented analytics using natural language processing (NLP) enable swift, easy searching and allows business users to create context-rich searches that provide in-depth information and concise results and can be used to solve problems, identify opportunities, spot trends and patterns and present data and recommendations – all without extensive training or skills.

‘Incorporate NLP search capabilities within augmented analytics and gather data, integrated from disparate systems and solutions. Use that data to prepare and analyze and to achieve swift, accurate results for decision-making.’

Explore the advantages of Natural Language Processing and NLP Search Analytics.  Let us help you implement a solution that will be suitable for your team members and your business results.  

Context-Driven Natural Language Processing (NLP) Beats ‘Dumb’ NLP Every Time!

If you are an avid reader of technical research or industry journals, you probably know about Natural Language Processing or NLP. If you don’t know about it, you certainly use it every day – whether you know it or not! When you search using Google, you are using natural language and that makes it easier for you to develop a question and get an answer. Ask a question and get an answer. It’s that simple!

But, when it comes to analytics, NLP is typically much more restrictive. Talk all you want about machine learning and natural language processing but the boundaries and restrictions placed on these concepts in a typical analytical solution do not make it as easy as business users might like.

Remember that your business team members are also consumers outside the walls of the office and they use and appreciate the ease of Google searches. Here, a consumer might ask, ‘how many ounces in a pound’, or ‘what is the tallest building in the world’, and they get an immediate answer. THAT is what they want in analytics as well and if you don’t give it to them, they are unlikely to adopt the analytical tools you invested in or to achieve the results you wanted for optimizing resources, improving productivity and, most importantly, engaging in fact-based decision making that will improve the business bottom line.

So, what, if anything can one do about the disconnect between the ease of use of analytics and the typical NLP solution? To answer this question, we first need to understand the difference between standard natural language processing in analytics (AKA Dumb NLP) and context-driven searching using natural language processing (AKA Intuitive NLP).

Context-Driven Natural Language Processing (NLP) Beats ‘Dumb’ NLP Every Time

Context-driven natural language processing allows people to think and communicate like people – not like machines! It is intuitive and ‘smart’ and goes far beyond ‘dumb’ NLP.

Dumb NLP: The use of NLP in analytics provides the basic foundation to get a user into the details of the data and allow them to choose and filter using columns and filters. It recognizes the data in the column or field but not the context. Much like a text to speech solution, it can read, translate and present the data but it has no real understanding of what the data means. Users often get frustrated when they try to use these tools because they have to wade through the choice of columns, click on menus and sift through scripts and when the NLP query results are presented, they may discover that they did not get what they wanted because they omitted or included some inappropriate data.

Intuitive NLP: Context-driven natural language processing allows the user to think of a question and ask that question in a way that supports human thought, and natural communication. Context-driven NLP ‘understands’ and interprets the question and the user intention so, for example, if a user wants to find sales results for a product sold during the ‘Thanksgiving’ season, they do not have to know the date for a particular year or years. They can simply ask the question. ‘How many donuts were sold in Scottsdale, Arizona during Thanksgiving 2019 and 2018? The system will understand the question and interpret it to provide the right information.

Much like your best friend can understand your intent and respond to a question without your being concise or detailed, context-driven NLP can handle the subtleties and the context without the need for excruciating detail and restrictive programming or scripting.

Ask, ‘What was the best day of bakery sales in Tucson Az last year?’, and the system will know that, a) the ‘best day’ means best day of sales for you, that b) bakery sales means all items that fall within the bakery category in your product portfolio, such as cake, brownies, croissants, cookies, bread etc., c) that Az means Arizona and that d) last year was 2019. Just ask the question…and you will get an answer. It’s that simple.

Context-driven, intuitive NLP provides many opportunities to ask questions and handles many concepts, including,

Synonyms, Phonetics and Abbreviations – Enter question and the system will recognize and process information correcting for spelling errors, abbreviations and related words.

Geography, Places and Persons – Enter a question and allow the system to identify a person or place automatically, and give the answer in context of person or geo location.

Time Series – Enter a question and receive results based on absolute time, or on a range or relative time period.

Rank and Polarity – Enter a question and receive results based on a determination of ‘higher’ or ‘lower’ results.

Aggregation – Enter a question to understand results for averages, minimum, maximum, first, last, sum, counts, etc.

Comparison – Explore how sales or other factors compare from one region, year or variable to another.

Context-driven natural language processing allows people to think and communicate like people – not like machines! It is intuitive and ‘smart’ and goes far beyond ‘dumb’ NLP by offering tools that users will want to leverage and interacting with users in a way that is meaningful to them. Your business users don’t need have to use or understand sophisticated skills to create a query or ask a question. They don’t have to wade through five or ten steps to create a query. With context-driven NLP, users just have to think of a question and type that question and they will get the answers they need.

Make your business more productive, optimize resources, empower your team members and allow them to make confident, fact-based decisions and to solve problems and get the information they need to do their job – without stress or time-consuming training or procedures! THAT is the difference between using ‘dumb’ NLP and using intuitive (context-driven) NLP in analytics.

4 Important Benefits of Digital Transformation!

If your business is considering a Digital Transformation initiative, it may be mired in questions about the value vs. the cost and time to make this change. While it is true that a Digital Transformation initiative takes some effort, there are numerous long-term benefits to this effort. In this article, we explore four of the benefits of Digital Transformation, in hopes of helping your organization articulate and affirm the advantages to make a decision that is right for your enterprise.

Please Consider Your Business Users When Selecting an Analytics and Data Search Tool!

This article should serve as a plea on behalf of the average business user!

Business users are business professionals who have expertise in an industry or market arena or perform a function to support the ongoing operation of the business – professionals who may be front line workers on a production line, finance professionals, sales representatives, non-profit office workers, medical researchers, middle managers, regional managers for retail chains, transportation dispatchers or…well, you get the idea. These team members know their job and they do it well. But, they probably don’t have the technical skills to write a SQL query, or to filter out the columns and fields for an analytical search in order to get the results they need to make a decision.